JustOPI enters pre-production test cycle
September 22, 2021 - Reading time: ~1 minute
JustOPI is an advanced management framework built into ScheduleInterpreter®. JustOPI enables language service providers (LSPs), healthcare organizations, education and state court systems effectively manage large scale volumes of over the phone interpreting (OPI) services. It offers real-time analytics and reporting and, when necessary, provides 100% automated process of billing and compensation for the services.
On the Spot! and virtual interpreting services
September 22, 2021 - Reading time: 25 minutes
With latest updates to the modalities of interpreting, On the Spot! is now up to date with showing those modalities. If you never configured custom layout, head to ACCOUNT CENTER and either use DEFAULT SETTINGS or select a customer account to create new format. Look for Service type option and include it in the layout. As always, you are welcome to change the label to fit your organization's terminology or semantics.
Compliance center update
September 21, 2021 - Reading time: ~1 minute
This update brings often requested configuration of available compliance categories such as vaccination, licensing and others. We worked on adding Ethics tag to the compliance items featuring it. Interpreters now can enter title of the certification independently from the presets and reviewers can see the summary of the certification.
Captioning option
September 20, 2021 - Reading time: ~1 minute
New option to provide captioning platform for on-line events and classes is added. Option can be accessed via FORM DESIGNER and be utilized by one or multiple accounts using Schedule Interpreter form template. Captioning offers both, url and password/PIN data fields entries.
Bandwidth requirements improvement
September 19, 2021 - Reading time: ~1 minute
Rembrandt framework continues to improve overall ScheduleInterpreter® platform performance. ACCOUNT CENTER and Schedule Interpreter modules now require less bandwidth to achieve the same functionality. This brings noticeable performance improvements for enterprise accounts with thousands of accounts and where employees and contractors are working remotely with slower Internet connections.
First Rembrandt component is deployed
September 16, 2021 - Reading time: ~1 minute
Well ladies and gentlemen, it happened :) In overnight update on September 17, 2021 we deployed first core component of the Rembrandt framework. This update is responsible for pre-processing of the data before it leaves our server and travels to the user's browser. For large datasets processing time is reduced by more than 20 times, resulting in overall platform's better performance. With data processing component now in place, the modules responsible for showing the data on the screen are now going to be tested and their corresponding updates deployed.
New QBO API
September 16, 2021 - Reading time: ~1 minute
Effective September 16, 2021 ScheduleInterpreter® will move to a newer version of Intuit QuickBooks Online API. New versions brings notable changes in how the data is being synchronized. We expect to see more detailed reports in Flawless Analytics. More custom features, such as use of vendors' tax IDs in QBO and not in ScheduleInterpreter® will help to streamline the operations.
Password reset
September 15, 2021 - Reading time: ~1 minute
Password reset or, as often referred, "I forgot my password" option has been fully implemented within ScheduleInterpreter®. The entire process meets requirements of the US-based financial institutions by delivering set of mandatory security questions that must be answered by the user of the platform. Advanced settings include timed and one time links.