Upload assignment specific documents and share with PMs and Vendors
February 7, 2022 - Reading time: ~1 minute
If you have assignment specific documents that you want to make accessible to your PMs and Vendors, you can now upload documents, in any format, when entering a new request. They can be visible internally only, or you can choose to share them with vendors. Once uploaded, PMs and Vendors can view and download the additional documents in their browser.
Journal in Control Center
February 1, 2022 - Reading time: ~1 minute
With the addition of the Journal in the Control Center of each assignment, where PMs spend most of their time, they now have access to every journal entry, automated or manual, made by vendors, clients, and other PMs. In addition, they can make new journal entries and share them with vendors and clients, from the same screen. This new feature reduces considerably the number of clicks and time spent going back and forth between Control Center and Journal.
REPORT CENTER and virtual interpreting
November 5, 2021 - Reading time: ~1 minute
As we complete addition of the virtual interpreting services (VIS) to ScheduleInterpreter®, REPORT CENTRE now allows to filter reports based on modality. Reports are available in the browser as well as MS Excel and CSV file exports.
Major update for siConnector
October 22, 2021 - Reading time: ~1 minute
Latest update to siConnector brings ability to import data content of the 3rd party providers to populate the schedule and complete billing and compensation transactions. One of the new features is reverse billing. The option allows to bill 3rd party provider for services provided by the interpreters from your pool. This opens incredible opportunities for cooperation and expansion of the services.
Vendor compliance reports are now part of DOCUMENT DESIGNER
October 18, 2021 - Reading time: ~1 minute
With compliance requirements constantly changing we now offer full design capabilities for compliance reports. Find your way to DOCUMENT DESIGNER and create compliance reports your organization needs to effectively manage any number of compliance items.
Some help with reminders
October 14, 2021 - Reading time: ~1 minute
In some circumstances, use of ScheduleInterpreter mobile application On the Spot! is not an option. In those cases more traditional approach of getting a hard copy of a document and uploading it back into the platform is the only option. In cases when other events prevent uploading the documents in a timely manner, ScheduleInterpreter follow up reminder is an excellent choice to keep interpreters aware about assignment they did not submit the documents for. New option allows to streamline reminders using specific schedule, preferred by your organization.
Little things - big impact
October 5, 2021 - Reading time: ~1 minute
We completed and rolled out the option to apply templates of rates for multiple services or languages to group of accounts at once. This streamlines building up large scale operations with complex price structures. Update affects ACCOUNT CENTER and is available to all subscribers effective immediately.
State and province tags are in the Journal
October 1, 2021 - Reading time: ~1 minute
Well, while we at it, the Journal now provides the option to show the state or province of the residency for the interpreter. For government organizations and companies providing interpreting services and operating in the cities that border other states or provinces, seeing the geo location of the interpreter makes a lot of sense. So now we have it.