Broadcast queue report is now powered by the ScheduleInterpreter® Flow

May 3, 2023 - Reading time: ~1 minute

ScheduleInterpreter® platform is starting to receive the updates from the Flow, as a part of the multi-year upgrade plan. Flow includes both, new backend code and components and updated interface. To test this in the working environment, Broadcast queue report has been updated. The report is being used by the LSPs to manage communication and notifications. This is a simple report offering list of assignments that are pending review process before being delivered to the qualified linguists. The new interface include several major improvements:

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Flat fees for cancelled interpreting assignments

April 26, 2023 - Reading time: ~1 minute

As industry evolves and changes, so does ScheduleInterpreter® platform. New round of updates for cancellation policies brings new options to incorporate multiple flat fees into the cancellation policies. This helps organizations and language service providers (LSPs) to better manage requirements of their customers and enable set of conditions for interpreters to be compensated when assignment is cancelled too close to the scheduled date and time. Option is available immediately to all subscribers and can be accessed in using ACCOUNT CENTER.

CLICK TO FREEZE is added to the calendar

April 25, 2023 - Reading time: ~1 minute

With complex schedules it is sometimes hard to quickly navigate the tollbars with all options and buttons. New feature is added to the cards layout, allowing to freeze selected card. While frozen, the cards' controls are visible and will not react to the movement of a mouse, improving user experience. To make transition to this new functionality more intuitive, the little tag will appear next to the card that says CLICK TO FREEZE. The tag will disappear if focus is shifted away from the card or a user clicks on it.

On the Spot! and Document Designer can create custom reports in real time

April 21, 2023 - Reading time: ~1 minute

ScheduleInterpreter® On the Spot! is now integrated with Document Designer, enabling custom reports produced in real-time. The update focuses on making the process of creating final documents simple and streamlined. All details of the original request can now be integrated into the final document. This update is also the first with new design tools, helping quickly design complex layouts without extensive knowledge of the platform. Templates of the reports can be applied to one or multiple accounts, helping to create customizes environment and meet requirements of all customers.

New platform interface is on its way. New icons, new tools, new functionalities.

April 20, 2023 - Reading time: 3 minutes

New ScheduleInterpreter® interface update begins on April 24, 2023. In today's fast-paced world, we are constantly juggling a variety of tasks and responsibilities. Whether it's work-related or personal, keeping track of everything can be overwhelming. This is where the ScheduleInterpreter® platform comes in - a powerful tool designed to simplify the task management process. ScheduleInterpreter® platform is undergoing a major revamp, with a focus on the end-user. The new interface is more modern, elegant, and user-friendly, making it easier for users to navigate and accomplish their tasks efficiently. Read more

Find vendor update

April 11, 2023 - Reading time: ~1 minute

Finding vendors based on geographical location or skillset is now extended with manual pick of one or group of interpreters. New feature allows to easily select the one or multiple vendors from the list and see their locations on the map and review their business profiles and price structure. The feature is available immediately and requires no special activation.

Broadcast queue approval extended from 7 to 90 days

April 10, 2023 - Reading time: ~1 minute

Broadcast queue is one of the most powerful control for corporate communication. This week it received an update enabling assignments to be scheduled in advance and remain in the queue for up to 90 days, before they are approved for the broadcast. This extension will allow better management of the assignments and offer project managers more flexibility on the approval process. The update affects all assignments, no additional settings need to be configured.

Debits and credits can now be listed on the customer invoice

April 9, 2023 - Reading time: ~1 minute

ScheduleInterpreter® has been offering ability to edit the invoice line items for extended period of time. This update brings next level of sharing edits with customers. When REVISED option is kept on (default state), the invoice will feature per-line credit and debit entries. This helps accounting team and customer accounts payable representative to quickly identify assignment ID and the amount of credit or debit that has been applied. ScheduleInterpreter® keeps track of all modifications with date and time of change as well as staff member who made the change. The option is available for all subscribers.