Flow Platform's Report Center: A Complete Guide to Smarter Data and In-Depth Help

August 26, 2025 - Reading time: 4 minutes

You know that feeling when you're looking at a mountain of data and trying to make sense of it all? The Flow Platform's Report Center is designed to turn that mountain into a manageable hill. It’s a powerful tool that helps you get the exact insights you need, whether you’re a business owner, a manager, or a team member. And to make your journey smooth and successful, we've created a comprehensive help documentation that serves as the perfect companion, explaining everything you need to know. Read more


My settings module is moving to Flow Platform

August 23, 2025 - Reading time: 3 minutes

Get ready for a serious upgrade! The next version of the Flow Platform is just around the corner, bringing with it a completely redesigned and more powerful My settings module. We've listened to your feedback and are excited to roll out a suite of new features that put more control and customization directly in your hands. Read more


Change of corporate font

August 20, 2025 - Reading time: 7 minutes

In 2011, the Flow Platform, then ScheduleInterpreter, was formed. As a commercial enterprise, we invested extra time to review and test dozens of fonts to ensure they were aesthetically pleasing and easy to read. Our choice at the time was a Sans type style, and several candidates made it to the final list. In the end, we selected WeblySleek UI, an open-source font that was very clean, offered great readability, and provided the level of familiarity our customers expected. Fast forward to 2025 and a lot of things have changed. Read more


Unlock the Power of Your Data: Introducing Visualizations in Flow Platform's Report Center

August 18, 2025 - Reading time: 4 minutes

We are welcoming a significant upgrade to the Flow Platform's Report Center, with focus on bringing your data to life with a range of powerful visualization options! Say goodbye to endless spreadsheets and hello to clear, insightful visuals that empower you to understand your business like never before. Read more


Introducing Service Tags: Find the Right Linguist, Instantly

August 16, 2025 - Reading time: 2 minutes

Tags have always been a core part of the Flow Platform, simplifying the complex management of vendors, events, and customer accounts. We’re excited to announce an update that brings this power to vendor services, making it easier than ever to connect with the right linguist for the job.

With this update, we’re launching Service Tags - a new feature designed to streamline the process of finding specialized professionals, like those needed by courts and legal service providers. Read more


Interpreters for workers' compensation claims get early disclosure for accurate fulfillment

July 1, 2025 - Reading time: 6 minutes

In the complex and crucial world of Workers' Compensation, accurate and timely communication is not just beneficial - it's paramount. Especially for non-English speaking claimants, qualified interpretation is a cornerstone of justice, effective recovery, and seamless claim resolution.

Today, we announce a significant enhancement to our flagship On the Spot! mobile application that further elevates this commitment: Early Appointment Detail Disclosure for Interpreters. Read more


Supercharging On The Spot! Notifications: A Seamless Transition to Flow

June 19, 2025 - Reading time: 2 minutes

We're constantly striving to empower interpreters and management teams with the best possible tools. Today marks a significant upgrade to our push notification system, seamlessly migrating to the robust Flow platform. This strategic move dramatically enhances our ability to deliver timely and critical information, ensuring everyone stays ahead of the curve. This isn't just an incremental improvement; it's a leap forward. With Flow, our push notification system is now capable of sending up to 720,000 messages per hour. Read more


Flow AI: English to Spanish AI translation with human level quality

June 12, 2025 - Reading time: 4 minutes

To Language Access Specialists: In your vital role within healthcare, schools, and medical insurance, imprecise communication isn't just inefficient—it's a critical risk. Generic AI translation often introduces inconsistencies, hallucinations, and struggles with your specific terminology. This compromises patient safety, student equity, and policy clarity. Read more