Separate Access for Review and Invoicing Tasks in the Review Center
April 18, 2025 - Reading time: 3 minutes
New feature in the Flow Platform that brings even greater flexibility and control to your workflow: Task Separation in the Review Center. Project Managers and Reviewers can now be granted granular access to specific areas of the Review Center: Read more
Appointment Journal Entries Now Available in On the Spot! Mobile App
April 17, 2025 - Reading time: 2 minutes
We understand that clear and timely communication is paramount for successful interpreting appointments. This new feature is a game-changer, providing you with crucial, real-time information about the appointments you're assigned to, right in the palm of your hand.
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BREAKING NEWS FROM THE DEV DUNGEON
April 11, 2025 - Reading time: 2 minutes
After a perilous expedition through ancient commit logs and forgotten feature toggles, our development team has heroically uncovered a long-lost option:
Attaching Additional Documents for Vendor Events
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Goodbye Vendor Search, Hello Vendor Directory
April 9, 2025 - Reading time: 2 minutes
We’re officially retiring the legacy Vendor Search module on the Flow Platform. In its place, we’re introducing a completely reimagined experience: the Vendor Directory - built to give you deeper insight, faster access, and more flexibility when working with your vendor network. The new module is a major leap forward, offering extended functionality, smarter search, and an intuitive, personalized interface. Read more
Retiring Legacy Modules: “Waiting for Vendor” and “Find Event”
April 9, 2025 - Reading time: 3 minutes
As part of our ongoing evolution of the Flow Platform, we’re officially retiring the “Waiting for Vendor” and “Find Event” modules.
These legacy tools are being replaced by faster, smarter, and more personalized features that better support the needs of modern workflows. Read more
Smarter Customer Billing Now Available on the Flow Platform
April 9, 2025 - Reading time: 3 minutes
A major upgrade to customer billing in the Flow Platform - giving your organization more transparency, control, and accuracy when invoicing clients. Many organizations in the healthcare, and legal sectors operate around time-based billing models, where the time of day can impact service rates. Until now, accounting for these variations often required manual tracking, custom logic, or time-consuming billing reviews. With this update, Flow brings time-of-day sensitivity directly into the billing engine, making it easy to define rate periods and apply them automatically to every billable event. This level of precision ensures your clients are billed fairly and accurately - based on agreed-upon rate structures that reflect the true value of services delivered across any time window. Read more
Custom Time Periods for Vendors' Compensation Now Live on Flow
April 8, 2025 - Reading time: 4 minutes
We’re excited to introduce a brand-new feature on the Flow platform: Custom Time Periods for Vendors. This powerful update gives you full control over how you define and manage time blocks for different parts of the day - morning, business, and evening hours - with separate configurations for weekdays and weekends. More importantly, this is our first AI engineered addition to the platform.
New & Improved Calendar Filters on Flow: Your Schedule, Your Way
April 7, 2025 - Reading time: 3 minutes
We’re excited to roll out a major upgrade to the calendar filters on the Flow platform—designed to give you more control, clarity, and customization than ever before.
Unified Filters
Filters are now consistent across both Cards View and Table View, so you can switch between them without having to reselect options. Whether you're visual or data-driven, your filters follow you.
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