Account center gets performance makeover

September 4, 2022 - Reading time: ~1 minute

For dynamic or fast growing organizations providing interpreting services, many hours can be spent managing customer accounts. This update improves account center performance for organizations working with large volume of accounts and complex structured such including third party billable. Special attention was given to navigating through the third-party billable accounts and selection of multiple accounts.


Find interpreting assignment - performance makeover

September 2, 2022 - Reading time: ~1 minute

Working with thousands of vendors and customer accounts is now blazingly fast, thanks to performance upgrade arriving to find assignment option. This update helps enterprise customers with large scale operations to quickly navigate around find assignment option. Accounts also now have structured layout clearly showing the hierarchy and offer color coding. Fast search helps to easily locate accounts or vendors with similar names, helping to make selection more efficient. 


Self assigned reporting is improved in the Journal

September 1, 2022 - Reading time: ~1 minute

Recent update improves report on self-assigned interpreters.  A group of linguists can be awarded special status in ScheduleInterpreter® to help management team to reduce time required to coordinate the assignments.  This group can accept interpreting assignments in addition to report their availability.  The update makes reporting on accepted assignment cleaner and more user-friendly. 


AI invents its own language and responds to it

September 1, 2022 - Reading time: 4 minutes

Salvador Domingo Felipe Jacinto Dalí i Domènech, Marquess of Dalí of Púbol, or just Dali, was a Spanish surrealist artist renowned for his technical skill, precise draftsmanship, and the striking and bizarre images in his work. Dalí's artistic repertoire included painting, graphic arts, film, sculpture, design and photography, at times in collaboration with other artists. He also wrote fiction, poetry, autobiography, essays and criticism. There is a high chance DALL•E 2 borrows heavily from the master while creating new art pieces and ... inventing new language.

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Q-Tags for vendors in combination with compliance profiles now accurately assign category

August 31, 2022 - Reading time: ~1 minute

This is a major upgrade for assignment control center. Under specific conditions, combining qTags and compliance profiles was incorrectly placing interpreters into the no match category, even after they were previously screened and received notification about an upcoming assignment. After upgrade interpreters are correctly assigned categories even when highly complex structures are built as combination of tags, qTags and compliance profiles.


Interpreter compliance verification now completed instantly

August 31, 2022 - Reading time: ~1 minute

Recent update in the back operations enables compliance profiles for various accounts to be screened against vendor profiles in real time. Any update to vendor profile will have 15 minutes grace period, allowing compliance officer to make necessary changes or revert changes made within last 15 minutes. After grace period, vendor compliance profile becomes current. Previously compliance of the vendors was validated once per day. It was then unchanged for 24 hours.


The entire series of recurrent assignments can now be rescheduled in control center

August 30, 2022 - Reading time: ~1 minute

This update brings one of the most often requested feature of rescheduling series of assignments using advanced series manipulation tools. PMs and account managers can now reschedule individual, or all upcoming assignments. ScheduleInterpreter® will take care of sending assignments updates and reissue required paperwork.


Consumer center update prevents the selection of interpreters with inactive profiles

August 28, 2022 - Reading time: ~1 minute

The update helps administrative team to better manage consumer profiles. New feature includes monitoring of the profiles for interpreters. When interpreter profile is deactivated, it is automatically removed from the consumer center. This updates will improve management processes for organization providing services in American Sign Language and working in workers compensation area.