Q-Tags for vendors in combination with compliance profiles now accurately assign category
August 31, 2022 - Reading time: ~1 minute
This is a major upgrade for assignment control center. Under specific conditions, combining qTags and compliance profiles was incorrectly placing interpreters into the no match category, even after they were previously screened and received notification about an upcoming assignment. After upgrade interpreters are correctly assigned categories even when highly complex structures are built as combination of tags, qTags and compliance profiles.
Interpreter compliance verification now completed instantly
August 31, 2022 - Reading time: ~1 minute
Recent update in the back operations enables compliance profiles for various accounts to be screened against vendor profiles in real time. Any update to vendor profile will have 15 minutes grace period, allowing compliance officer to make necessary changes or revert changes made within last 15 minutes. After grace period, vendor compliance profile becomes current. Previously compliance of the vendors was validated once per day. It was then unchanged for 24 hours.
The entire series of recurrent assignments can now be rescheduled in control center
August 30, 2022 - Reading time: ~1 minute
This update brings one of the most often requested feature of rescheduling series of assignments using advanced series manipulation tools. PMs and account managers can now reschedule individual, or all upcoming assignments. ScheduleInterpreter® will take care of sending assignments updates and reissue required paperwork.
Consumer center update prevents the selection of interpreters with inactive profiles
August 28, 2022 - Reading time: ~1 minute
The update helps administrative team to better manage consumer profiles. New feature includes monitoring of the profiles for interpreters. When interpreter profile is deactivated, it is automatically removed from the consumer center. This updates will improve management processes for organization providing services in American Sign Language and working in workers compensation area.
Adding new vendors and add new accounts are now integrated into corresponding centers
August 27, 2022 - Reading time: ~1 minute
Add new interpreter and add new account are now integrated into vendor center and account center. This upgrade points users from old style entries into the corresponding centers. Vendors can be added in rapid mode, providing only basic details. New accounts and sub-accounts can now be added within account center.
QuickBooks Desktop now allows to synchronize based on transaction and effective dates
August 26, 2022 - Reading time: ~1 minute
QuickBooks desktop data synchronization is a legacy option within ScheduleInterpreter®. This upgrade brings more recent functionality when transactions can be processed using effective date, different than the date of transaction. With the upgrade new option to select effective or date of entry is available and synchronized transactions are following the date period selected by the user.
Interpreting assignment control center compliance profiles update
August 25, 2022 - Reading time: ~1 minute
Update to compliance center changes how customer compliance profiles are reported. Instead of listing all compliance profiles associated with an account, ScheduleInterpreter® now only shows compliance profiles specific to the modality of the assignment. This improves the screening process and simplifies review process.
Address entries updated to two lines
August 21, 2022 - Reading time: ~1 minute
In order to simplify entries of the appointments, ScheduleInterpreter® traditionally offered single line entry for the street address. This update enables second line for address entries. With this update option to enter building, floor and in some cases additional details for the location becomes available to the interpreter and can be seen authorized users of the platform.