Interpreting assignments across multiple departments, clinics or offices can be grouped for billing

August 11, 2022 - Reading time: ~1 minute

This update improves automated billing of the customers with complex organizational structures. At its core, update enables the use of the default purchase order (PO) number for each departments, clinic or office as a grouping factor. While schedule can be maintained by the operational team and remain unchanged from the management perspective, billing process can be streamlined and remain fully automated. All interpreting assignments completed for business units with identical default PO are grouped during invoicing process, allowing accounting office to create invoices tailored towards the customer requirements. Default PO can also be used as a cost center. Option is available in account center and can be activated for each individual account.


Vendor notes are now available in compliance center

August 11, 2022 - Reading time: ~1 minute

Compliance center is one of the most popular features of ScheduleInterpreter®. The main functionality of compliance center is to simplify and standardize complex processes, and enable maintenance of the business profiles by the linguists. Every organization maintains internal profiles for all their vendors.  This update brings vendor's notes into the compliance center, offering more details to the profile reviewer. Vendor's notes can be updated with most current information.


ScheduleInterpreter® Azure AD SSO delivers enterprise level user management

August 10, 2022 - Reading time: ~1 minute

Unique functionality of ScheduleInterpreter® can now be tightly integrated with our subscribers' information technology departments and systems using Microsoft Azure AD. Managing users and access rights with Single Sign-On (SSO) is now simpler and more transparent. Organizations can activate Azure AD integration to simplify the process of logging in. The platform allows self-registration for authorized users. Profile activation and access rights approval can be completed in the control center. ScheduleInterpreter® helps to keep everything organized by sending notifications to user administrators and individuals registering to access the platform.


ScheduleInterpreter® can now update individual vendor profile in QuickBooks Online

August 5, 2022 - Reading time: ~1 minute

One of the most powerful integration for ScheduleInterpreter® is the ability to utilize the connection with third-party platforms.  QuickBooks Online is one of the several platforms the data can be easily synchronized. This update brings option to synchronize individual profile of a vendor, sending latest information, including tax ID and address to the financial platform of choice. This helps to dramatically reduce the time required to update the details for the vendors in QuickBooks Online and provides instant synchronization of the data. Option is available in vendor center, under profile tab of the interpreter.


Global locations can now be added from the interpreter request form

August 2, 2022 - Reading time: ~1 minute

Global locations are unique feature of ScheduleInterpreter®, helping organizations provide services to multiple customers with shared addresses and interconnected financial settings. This update helps to improve the process of adding new global locations right from the schedule interpreter form.  Members of the administrative team can now add global locations at the moment when new request is being posted.


Changes in the workflow of assigning interpreter

July 30, 2022 - Reading time: ~1 minute

With everchanging ways of doing business in interpreting industry, some organizations select not to require confirmation from the interpreters after they were assigned to a request.  This can now be set as a workflow process. New no vendor confirmation option has been added to the control center to help simplify the process. 


Calendar cards colors can now be set for each language

July 28, 2022 - Reading time: ~1 minute

For many years ScheduleInterpreter® offered to customize colors for each interpreter. This worked great but many of our subscribers expressed the need to customize the colors based on the language.  This update now allows to set the color for each service and light up the schedule that is easier to see. Multiple languages can have the same color, giving the opportunity to group them together for the management team. The benefit of setting the color codes for languages will also extend into the Flawless Analytics dashboards.


Linguist selection for custom broadcast now features overlap warning

July 27, 2022 - Reading time: ~1 minute

To help project managers and other administrative team members send custom broadcast with more precision, the assignment control center now features color coding for those interpreters who have a conflict or overlapping assignment. Color coding follows platform standards and overlap settings configured in control center.  The overlap warning functions is an advisory option and can be overridden by the team members who want to notify all interpreters, include those who have time conflict.