Tasks completed using On the Spot! are now in Journal 3.0
June 6, 2022 - Reading time: ~1 minute
This update enables real-time data streaming from On the Spot! mobile application into the Journal. All tasks completed On the Spot! during interpretation can be seen with corresponding time stamp, name of the authorized person representing the client and comments from all participating parties. Each task is highlighted in the entry and feature unique On the Spot! icon.
Review center update for service and bill to accounts
June 4, 2022 - Reading time: ~1 minute
In 2022 ScheduleInterpreter® started to offer additional features to manage more complex assignments. The list of features included service account and person associated with the request, and direct invoice recipient. These features change the way assignments can be managed and accessed by representatives of the multiple client accounts. Review center has been updated to provide QA personnel with these details without the need to review any additional documentation.
Availability reporting with On the Spot!
June 3, 2022 - Reading time: ~1 minute
On the Spot! application allows your vendors to receive updates about new and upcoming assignments, respond with their availability, maintain their schedule, complete assignments, obtain electronic signatures, provide feedback, and collect experience rating. Recent update prevents vendors from responding not available once they are assigned to an appointment. If trying, system will inform vendors to refresh their page and review their schedule.
Vendor center and rates update
June 2, 2022 - Reading time: ~1 minute
Vendor center update brings accurate ordering of the time slots for all rates and modalities. Prior to update weekdays and weekends, and start and end times of each time slots were affected by rate updates and their order was accurate.
Language usage report update
May 20, 2022 - Reading time: ~1 minute
Language usage report allows you and your customers to see the amount billed for each service, for the time period specified. Recent update fixes the discrepancy between the Operations status report and Language usage report, accurately displaying a breakdown by business hours, weekends, nights and weekends, and total billed by language. The report can be viewed in browser, downloaded to an excel file, or printed.
Journal will stop working on December 31, 2022
May 16, 2022 - Reading time: ~1 minute
With upcoming release of Journal 3.0, ScheduleInterpreter.com, Inc. announces that current version of the Journal will stop working on December 31, 2022. Process sometimes referred as sunsetting is divided into two stages. Starting June 1, 2022 all development of new features will stop. Both, legacy and current version 3.0 will continue to function side by side. After December 31, 2022 current version will no longer be available.
Recalculate billable information for completed assignments
May 5, 2022 - Reading time: ~1 minute
In today's rapidly changing world, businesses and organizations often have to update their processes and operations, in order to adapt and meet their stakeholders' needs, internal or external. In the interpreting industry, that often means changes to service rates, travel and mileage rates, surcharges, and billing settings in general. With this new feature added to Account Center, ScheduleInterpreter® allows you to recalculate assignments that were completed and are either Ready for review or Ready for invoice. You can perform the update for one account, or for the entire family of accounts, including the main account and all sub-accounts. The process is fast and precise, and gives you instant results and peace of mind.
Activation of the images in the Journal
May 2, 2022 - Reading time: ~1 minute
Control center now provides quick option to activate images in the assignment Journal. Images help PMs, customers and interpreters to easily share information that may not be easily transferred using text. For example screenshots or partially redacted documents. Option is now available to all subscribers of ScheduleInterpreter®.