Modifiers are now part of the REPORT DESIGNER and REPORT CENTER
March 29, 2023 - Reading time: ~1 minute
Modifiers are incredibly powerful feature of ScheduleInterpreter®. They allow easily control price formation for customers and vendors using everyday, plain English descriptions. Each event scheduled in the platform can have unique combination of standard prices that can be altered, while keeping original price structure intact. This update enables the use of the modifiers' descriptions in the REPORT DESIGNER and REPORT CENTER.
Compact layout is added to the Journal
March 29, 2023 - Reading time: ~1 minute
Anyone who is using ScheduleInterpreter® can now customize the layout of the Journal. New option helps to instantly switch from extended to compact and from compact to extended layout. Compact layout removes non-critical content, including icons and vendors photos and reduces the space between posts. In combination with real-time filters and custom ordering, this dramatically improves usability of the ScheduleInterpreter® Journal.
Vendor no show - new assignment status roll out begins
March 28, 2023 - Reading time: ~1 minute
While working with various service providers, it may become essential to document status of the assignments and prevent that status from being changed withing the platform. New option - VENDOR NO SHOW is being prepared and rolled out across ScheduleInterpreter®. This status can be applied manually by the administrative team using the calendar or the REVIEW CENTER. Once applied, the status will automatically block creation of the invoice and compensating vendor for the assignment. This status is optional and can be activated in the CONTROL CENTER.
Customers can be authorized to manage documents after assignment has been scheduled
March 28, 2023 - Reading time: ~1 minute
CONTROL CENTER and SCHEDULE INTERPRETER forms are upgraded and now provide access to document management tools after assignment has been scheduled. Option can be activated in the CONTROL CENTER. After activation is completed, requester will see options to upload, review and delete documents associated with the assignment.
Assignment control center outage on March 26, 2023
March 26, 2023 - Reading time: ~1 minute
Assignment control center was affected by an update that included incorrect version of the software library. The issues was reported and instantly addressed. Full functionality was restored with minimal effect on the users. This minor outage did not affect the functionality of the platform in general.
Invoices can now be populated with unfilled and cancelled assignments
March 24, 2023 - Reading time: ~1 minute
Recent update in the ACCOUNT CENTER and now invoicing module bring an option to populate invoice with interpreting assignments that were not filled, flagged as no vendor or cancelled. In combination of an update in the platform allowing to download invoice as data only file, subscribers and their customers now have instant access to the statistical reporting within the invoice and can see total number of events scheduled for the billable period.
Vendor center update allows quick change of languages for LSPs and agencies
March 22, 2023 - Reading time: ~1 minute
Is your organization using many partners providing services in multiple languages? This update is for your organization. Vendor center now allows instantly change collection of languages for any provider using simple tools. Office of interpreting services in the court or hospital can instantly set the profile of a vendor with unlimited number of languages. Using 3rd party over the phone or video provider is now easier with instant selection of all services.
Vendor route and review center update
March 22, 2023 - Reading time: ~1 minute
This update addresses the processing of the legacy assignments in the REVIEW CENTER that now utilize the VENDOR ROUTE option. VENDOR ROUTE is automatically maps logistics for a specific day and presets vendor and customer expenses related to travel. This is accomplished using ScheduleInterpreter® Maps. REVIEW CENTER now allows to alter legacy assignments' vendor and customer mileage separately.