Communication center gender and platform keywords

June 16, 2022 - Reading time: ~1 minute

Update brings two gender descriptive keywords apptVendorGenderRequest and apptConsumerGender to provide all particpating parties with options to be aware of gender specific interpreting assignments. Platform keywords, previously available in notifications after interpreter is assigned, now can be used in early communication with the client. All keywords are available in the help tray on the right side of the communication center.