Tags have always been a core part of the Flow Platform, simplifying the complex management of vendors, events, and customer accounts. We’re excited to announce an update that brings this power to vendor services, making it easier than ever to connect with the right linguist for the job.
With this update, we’re launching Service Tags - a new feature designed to streamline the process of finding specialized professionals, like those needed by courts and legal service providers.
Imagine you need an American Sign Language (ASL) interpreter with specific legal credentials. Instead of manually sifting through your network, The Flow Platform will send a single, instant notification to all available linguists who have that service listed.
This is where the real power of Service Tags comes in. Your operations or management team can see which linguists have the required credentials right away, giving them priority. The platform highlights these credentials with clear tags, helping you quickly identify the most qualified candidates from the list of all who responded.
If a time-sensitive request is pressing and no certified linguist has responded, a project manager can easily assign any available vendor, ensuring the request is filled without delay. The benefit here is one notification to all vendors, followed by a prioritized selection process that is assisted by the service tags. This removes the guesswork and helps you find the perfect match every time.
Service Tags also simplify the nuanced world of professional credentials. A single linguist might be an expert in two different languages, but their advanced credentials might only apply to one of them.
Our new multi-service tagging feature helps you build an incredibly accurate reference structure. This allows your team to quickly and confidently identify the perfect professional, taking all credential levels into account. It removes the guesswork and helps you find the perfect match every time.