New automatic repeat notifications for open events

September 9, 2025 - Reading time: 2 minutes

A new feature in Flow Platform is here to make managing open events even easier. We are introducing an automated notification option that helps both management teams and interpreters stay on top of scheduling, without extra effort.

The way it works is simple. Flow Platform now scans for open events, meaning those requests where no linguist has yet responded or where a vendor has not been assigned. Instead of letting these events sit unnoticed, the system will automatically notify qualified interpreters. This ensures opportunities are not lost and that the right people get a chance to respond.

What makes this feature powerful is the flexibility it gives to operations teams. You can set the number of days an event remains open before Flow Platform makes another automated attempt to fulfill it. This means the platform keeps working in the background, giving reminders and creating new chances for assignments until the event is filled.

For management teams, this brings peace of mind. When days get busy or when requests are scheduled far in advance, there is always the risk of missing events that have not yet been covered. With automated notifications, the platform does the follow-up work for you, reducing the stress of monitoring every single open request.

For interpreters, it means more opportunities and fewer missed chances. If an interpreter was unavailable when the first notification went out, or if their schedule later opens up, Flow Platform will continue to consider them for the assignment. The system keeps the door open, ensuring interpreters remain connected to potential opportunities even when things change.

Whether you work in healthcare, education, the courts, or an enterprise setting, this feature is designed to help you focus on what matters most—providing language access. Flow Platform takes care of the follow-up, so open events are less likely to slip through the cracks, and everyone involved can feel confident that requests will get the attention they deserve.