QuickBooks Online (QBO) important change in accounts synchronization

October 17, 2023 - Reading time: ~1 minute

Important change in how ScheduleInterpreter® synchronizes with Intuit QuickBooks Online. Effective October 17, 2023, we are starting to search for a Display Name while looking for an account name. This feature works for new accounts or accounts that have not been connected. QuickBooks Online uses the field to ensure it is unique and it working as a unique identifier. ScheduleInterpreter® support accounts with identical names, regardless of their position in the hierarchy. To continue using accounts with identical names, please make sure to connect accounts manually. The process has been available in the platform for more than two years and remains unchanged. After connection is completed, synchronization will ignore the names.