Refining the Experience: UI Updates and Vendor Notification Improvements in Flow

May 8, 2025 - Reading time: 2 minutes

Very happy to share some recent improvements to the compliance center we've made to the Flow platform aimed at making your day-to-day work more intuitive, clear, and responsive.

Our latest user interface update focuses on refining how actions are communicated throughout the platform. You’ll notice clearer language across common tasks - whether you’re approving a document, managing records, or reviewing compliance entries. These subtle but important changes help ensure that actions are easy to understand at a glance, reducing uncertainty and improving confidence in everyday workflows.

In response to feedback from compliance teams, we’ve also addresses a feature that many of you have asked for: the ability for compliance officers to include a reason when declining a document. This optional message can be sent directly to vendors, creating a more transparent process and helping reduce back-and-forth communications.

These changes are part of our broader goal to make Flow more efficient and human-centered - so your team can focus more on getting work done and less on interpreting the system.

Thanks for continuing to share your feedback. It helps us build better with you, and for you.