Separate Access for Review and Invoicing Tasks in the Review Center
April 18, 2025 - Reading time: 3 minutes

New feature in the Flow Platform that brings even greater flexibility and control to your workflow: Task Separation in the Review Center. Project Managers and Reviewers can now be granted granular access to specific areas of the Review Center:

REVIEW: Focus exclusively on quality control, revision tracking, and event feedback. INVOICING: Handle financial reconciliation, verify billable items, and manage vendor invoices. Both: Maintain full visibility and control across the entire post-delivery cycle. In addition to task-specific access, authorized users can also be given permission to flag events as “Review Complete.” This action finalizes the review stage and helps streamline downstream billing and reporting activities.

This enhancement was developed in close consultation with our partners in state court systems and medical facilities, where review and invoicing responsibilities are often distributed across multiple roles or departments. By separating these tasks within the platform, we help teams:

  • Maintain clear role boundaries

  • Reduce errors from cross-functional overlap

  • Improve workflow transparency

  • Accelerate the finalization of deliverables

Real-World Scenarios

  • In legal settings, court-appointed interpreters may require independent review before billing is approved. Now, reviewers and fiscal teams can each focus on their part without unnecessary access or confusion.

  • In healthcare environments, QA reviewers can focus solely on transcription and interpretation accuracy, while finance teams manage reimbursements and invoicing separately - without stepping on each other’s toes.

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