Vendor center and rates update

June 2, 2022 - Reading time: ~1 minute

Vendor center update brings accurate ordering of the time slots for all rates and modalities. Prior to update weekdays and weekends, and start and end times of each time slots were affected by rate updates and their order was accurate.

Vendor center update for secondary address

April 29, 2022 - Reading time: ~1 minute

Vendor center update resolves secondary address of the vendor not being updated when is not created using import option. Manual updates and creation of new secondary address for the vendor are now working as expected.

Account center update resolves modifiers and cancellation policies roll out

April 29, 2022 - Reading time: ~1 minute

This update addresses the issue related to removal of the modifiers and cancellation policies for the source account. After applying modifiers and cancellation policies, the originating account retains previously configured settings, allowing further roll out without the need of settings up new parameters.

Account center - OPI services reset process update

April 25, 2022 - Reading time: ~1 minute

Account center offers options to easily configure or reset rates for different modalities of the services.  This update restores option to reset all custom over the phone (OPI) service rates to the corporate default rate.  One click allows to reset all rates for all services.

Travel settings 2.0 - update addresses combining travel and service time

April 21, 2022 - Reading time: ~1 minute

This is a minor update affecting very specific conditions. This update only affects conditions when assignment has been completed within very short time and arrival travel time was shorted than minimum billable, while at the same time combined with departure travel time exceeded minimum billable. After update travel time is now correctly combined with service time.

Find vendor update

April 14, 2022 - Reading time: ~1 minute

Find vendor is one of the most used option in ScheduleInterpreter®.  This update restores functionality to accurately locate interpreter speaking specific language. Selecting only language does not require geo location of any type and provides list of interpreters and world map with their locations.

Assignment control center - vendor rates

April 9, 2022 - Reading time: ~1 minute

After update assignment control center accurately shows the rate for all vendors under specific conditions. This affects vendors using default enterprise rate and not having the skills required to complete the assignment. Prior to the update, when vendors responded with their availability and the requirements of the assignment were changed, the rate in the assignment control center was showing default enterprise rate matching the requested skills and not the skills of the vendor.

On the Spot! update prevents accepting cancelled assignments

April 2, 2022 - Reading time: ~1 minute

Recent update prevents accepting cancelled assignments on Android and iOS devices. Previously, anyone with permission to accept assignment was able to self-assign using mobile devices. After update, On the Spot! will advise that assignment is no longer available and recommend manually update the schedule.