Customer billing with unique rate per interpreting assignment

June 26, 2022 - Reading time: ~1 minute

New set of features is available to bill for interpreting assignment using combination of flat fee or rate adjustment. This mirrors settings previously available for vendors only. Each job can now follow corporate or account's financial structure, or can be altered to address specific conditions or requirements of the assignment. Selection of rate structure is available in the assignment control center as well as review center. Details for adjustment are available in the accounting module as well.


ScheduleInterpreter® Engage VDO room - new features

June 25, 2022 - Reading time: 3 minutes

ScheduleInterpreter® new Engage has been well received and our subscribers indicate it is a major upgrade in performance, simplicity and communication. With ability to troubleshoot issues and track the completion of the tasks, Engage also offers VDO room - a virtual meeting place replacing the need to work in 3rd party platforms. Some of the advantages of the VDO room are "always open" state, giving all members of the management team the opportunity to enter it without the need to schedule a meeting or share the link. Read more


Sankey diagram is coming to ScheduleInterpreter® analytics in July 2022

June 24, 2022 - Reading time: 16 minutes

As interpreting industry continues to increase its interest in robust, enterprise-class analytics, ScheduleInterpreter® will offer several new charts to provide powerful visual representation of the data. Sankey will be the first such chart. Powered by Flawless Analytics engine, the chart represents millions of data points in simple and easy to understand layout.  As an example, the chart can be used to demonstrate the use of language services by various industries. Read more


Epic integration updates

June 22, 2022 - Reading time: ~1 minute

ScheduleInterpreter® completes another set of updates for integration with Epic EMR platform. Updates include better synchronization of cancelled patient appointments and documentation of the updates in ScheduleInterpreter® Journal. Another update enables option to prevent rescheduling of events or update of the start time. This helps to adjust time of arrival for the interpreter without making changes in the Epic platform. The updates further improve automation of the interpreter scheduling process.


IRS increases mileage rate for remainder of 2022

June 21, 2022 - Reading time: ~1 minute

The Internal Revenue Services announced an increase in the standard mileage rate for the final 6 months of 2022. Effective July 1st, 2022, the standard mileage rate for business travel will be 62.5 cents per mile. ScheduleInterpreter® can help you update your vendor and client rates, before July 1st. All you have to do is reach out to us via Chat or Engage.


ADP payroll update addresses the issue with travel time

June 21, 2022 - Reading time: ~1 minute

An update is posted to prevent travel times of vendors to be omitted in the ADP payroll data file.  The issue surfaced after an internal update that improved code referencing for statistical and reporting purpose. No need to make any changes.  Proceed with usual processes or create data file for a given period.


ScheduleInterpreter® Portfolio includes Chat, Engage, Docs and Blog

June 20, 2022 - Reading time: 6 minutes


As a platform, ScheduleInterpreter® offers management tools for language industry and organizations with internal language departments. The platform offers high level of automation and simplifies complex and routine tasks. Working with customers in legal, medical, educational and enterprise markets company continued to enhance tools to improve communication, development, troubleshooting and documentation. On June 15th 2022 ScheduleInterpreter.com, Inc. completed all beta testing and pilots and now offers additional services under the ScheduleInterpreter® Portfolio branding.

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Virtual interpreting service platform is now a custom field in On the Spot!

June 20, 2022 - Reading time: ~1 minute

After initial roll out of the virtual interpreting service details in On the Spot! it will now be a separate custom field and can be configured using account center.  Custom label, sort order and stage of the interpreting assignment will define if interpreter has access to the information. The information includes platform name, phone, pin or password, and link. Currently we can only display the link and recommend the linguist to use e-mail notification with active link.