Vendor notes are now available in compliance center
August 11, 2022 - Reading time: ~1 minute
Compliance center is one of the most popular features of ScheduleInterpreter®. The main functionality of compliance center is to simplify and standardize complex processes, and enable maintenance of the business profiles by the linguists. Every organization maintains internal profiles for all their vendors. This update brings vendor's notes into the compliance center, offering more details to the profile reviewer. Vendor's notes can be updated with most current information.
Vendor hire/start and fire/end dates formatting
August 11, 2022 - Reading time: ~1 minute
This update affects vendor center and US-based formatting of the dates for when interpreter was hired and started working and the date the interpreter was fired or ended the working relationship with the organization. Some manual updates might be required for dates that were previously manually added in incorrect format.
ScheduleInterpreter® Azure AD SSO delivers enterprise level user management
August 10, 2022 - Reading time: ~1 minute
Unique functionality of ScheduleInterpreter® can now be tightly integrated with our subscribers' information technology departments and systems using Microsoft Azure AD. Managing users and access rights with Single Sign-On (SSO) is now simpler and more transparent. Organizations can activate Azure AD integration to simplify the process of logging in. The platform allows self-registration for authorized users. Profile activation and access rights approval can be completed in the control center. ScheduleInterpreter® helps to keep everything organized by sending notifications to user administrators and individuals registering to access the platform.
ScheduleInterpreter® VDO aims to replace traditional OPI in healthcare and courts
August 8, 2022 - Reading time: 3 minutes
Miami Beach, Florida, USA :: August 8, 2022 :: ScheduleInterpreter.com, Inc. announced today the release of the latest version of ScheduleInterpreter® VDO, a fully integrated framework to deliver remote interpreting services. The current release offers first-in-industry delivery of voice only and video remote interpreting without the need to use an application or login requirements. Removing such requirements positions ScheduleInterpreter® VDO as the only disruptive technology on the market to replace traditional OPI delivery methods. The process allows full data collection, enabling customer acquisition and post-service analytics. Read more
ScheduleInterpreter® can now update individual vendor profile in QuickBooks Online
August 5, 2022 - Reading time: ~1 minute
One of the most powerful integration for ScheduleInterpreter® is the ability to utilize the connection with third-party platforms. QuickBooks Online is one of the several platforms the data can be easily synchronized. This update brings option to synchronize individual profile of a vendor, sending latest information, including tax ID and address to the financial platform of choice. This helps to dramatically reduce the time required to update the details for the vendors in QuickBooks Online and provides instant synchronization of the data. Option is available in vendor center, under profile tab of the interpreter.
Global locations can now be added from the interpreter request form
August 2, 2022 - Reading time: ~1 minute
Global locations are unique feature of ScheduleInterpreter®, helping organizations provide services to multiple customers with shared addresses and interconnected financial settings. This update helps to improve the process of adding new global locations right from the schedule interpreter form. Members of the administrative team can now add global locations at the moment when new request is being posted.
Changes in the workflow of assigning interpreter
July 30, 2022 - Reading time: ~1 minute
With everchanging ways of doing business in interpreting industry, some organizations select not to require confirmation from the interpreters after they were assigned to a request. This can now be set as a workflow process. New no vendor confirmation option has been added to the control center to help simplify the process.
Calendar cards colors can now be set for each language
July 28, 2022 - Reading time: ~1 minute
For many years ScheduleInterpreter® offered to customize colors for each interpreter. This worked great but many of our subscribers expressed the need to customize the colors based on the language. This update now allows to set the color for each service and light up the schedule that is easier to see. Multiple languages can have the same color, giving the opportunity to group them together for the management team. The benefit of setting the color codes for languages will also extend into the Flawless Analytics dashboards.