ScheduleInterpreter® Azure AD SSO delivers enterprise level user management
August 10, 2022 - Reading time: ~1 minute
Unique functionality of ScheduleInterpreter® can now be tightly integrated with our subscribers' information technology departments and systems using Microsoft Azure AD. Managing users and access rights with Single Sign-On (SSO) is now simpler and more transparent. Organizations can activate Azure AD integration to simplify the process of logging in. The platform allows self-registration for authorized users. Profile activation and access rights approval can be completed in the control center. ScheduleInterpreter® helps to keep everything organized by sending notifications to user administrators and individuals registering to access the platform.
ScheduleInterpreter® VDO aims to replace traditional OPI in healthcare and courts
August 8, 2022 - Reading time: 3 minutes
Miami Beach, Florida, USA :: August 8, 2022 :: ScheduleInterpreter.com, Inc. announced today the release of the latest version of ScheduleInterpreter® VDO, a fully integrated framework to deliver remote interpreting services. The current release offers first-in-industry delivery of voice only and video remote interpreting without the need to use an application or login requirements. Removing such requirements positions ScheduleInterpreter® VDO as the only disruptive technology on the market to replace traditional OPI delivery methods. The process allows full data collection, enabling customer acquisition and post-service analytics. Read more
ScheduleInterpreter® can now update individual vendor profile in QuickBooks Online
August 5, 2022 - Reading time: ~1 minute
One of the most powerful integration for ScheduleInterpreter® is the ability to utilize the connection with third-party platforms. QuickBooks Online is one of the several platforms the data can be easily synchronized. This update brings option to synchronize individual profile of a vendor, sending latest information, including tax ID and address to the financial platform of choice. This helps to dramatically reduce the time required to update the details for the vendors in QuickBooks Online and provides instant synchronization of the data. Option is available in vendor center, under profile tab of the interpreter.
Global locations can now be added from the interpreter request form
August 2, 2022 - Reading time: ~1 minute
Global locations are unique feature of ScheduleInterpreter®, helping organizations provide services to multiple customers with shared addresses and interconnected financial settings. This update helps to improve the process of adding new global locations right from the schedule interpreter form. Members of the administrative team can now add global locations at the moment when new request is being posted.
Changes in the workflow of assigning interpreter
July 30, 2022 - Reading time: ~1 minute
With everchanging ways of doing business in interpreting industry, some organizations select not to require confirmation from the interpreters after they were assigned to a request. This can now be set as a workflow process. New no vendor confirmation option has been added to the control center to help simplify the process.
Calendar cards colors can now be set for each language
July 28, 2022 - Reading time: ~1 minute
For many years ScheduleInterpreter® offered to customize colors for each interpreter. This worked great but many of our subscribers expressed the need to customize the colors based on the language. This update now allows to set the color for each service and light up the schedule that is easier to see. Multiple languages can have the same color, giving the opportunity to group them together for the management team. The benefit of setting the color codes for languages will also extend into the Flawless Analytics dashboards.
Linguist selection for custom broadcast now features overlap warning
July 27, 2022 - Reading time: ~1 minute
To help project managers and other administrative team members send custom broadcast with more precision, the assignment control center now features color coding for those interpreters who have a conflict or overlapping assignment. Color coding follows platform standards and overlap settings configured in control center. The overlap warning functions is an advisory option and can be overridden by the team members who want to notify all interpreters, include those who have time conflict.
New maps with real-time geo locations and financial data are coming to ScheduleInterpreter
July 26, 2022 - Reading time: ~1 minute
ScheduleInterpreter.com, Inc. successfully completed initial tests of the in-house technology solution to manage all mapping requirements of our subscribers. With growing real-time data coming from interpreting assignments and On the Spot! application, projecting this information onto the live maps provides organizations offering interpreting services competitive advantage. New technology ensures both, high volume and high availability of such information and opens up an opportunity to reduce fulfillment time, improve operations and enhance reporting. We expect the new maps also offer instant access to financial data, helping to improve operational expenses. The integration of new technology will be gradual with first projects introduced into live production platform within 3 - 6 month.