Major update for siConnector
October 22, 2021 - Reading time: ~1 minute
Latest update to siConnector brings ability to import data content of the 3rd party providers to populate the schedule and complete billing and compensation transactions. One of the new features is reverse billing. The option allows to bill 3rd party provider for services provided by the interpreters from your pool. This opens incredible opportunities for cooperation and expansion of the services.
Vendor compliance reports are now part of DOCUMENT DESIGNER
October 18, 2021 - Reading time: ~1 minute
With compliance requirements constantly changing we now offer full design capabilities for compliance reports. Find your way to DOCUMENT DESIGNER and create compliance reports your organization needs to effectively manage any number of compliance items.
Some help with reminders
October 14, 2021 - Reading time: ~1 minute
In some circumstances, use of ScheduleInterpreter mobile application On the Spot! is not an option. In those cases more traditional approach of getting a hard copy of a document and uploading it back into the platform is the only option. In cases when other events prevent uploading the documents in a timely manner, ScheduleInterpreter follow up reminder is an excellent choice to keep interpreters aware about assignment they did not submit the documents for. New option allows to streamline reminders using specific schedule, preferred by your organization.
No broadcast gets major update
October 11, 2021 - Reading time: ~1 minute
No broadcast report presents PMs with a list of assignments that did not reach out to any vendors. There could be multiple reasons why it happened. No notification option was selected or no qualified vendors at the time of the request existed. New options now allow to select some or all events and broadcast them with only 2 clicks of the a mouse.
Little things - big impact
October 5, 2021 - Reading time: ~1 minute
We completed and rolled out the option to apply templates of rates for multiple services or languages to group of accounts at once. This streamlines building up large scale operations with complex price structures. Update affects ACCOUNT CENTER and is available to all subscribers effective immediately.
State and province tags are in the Journal
October 1, 2021 - Reading time: ~1 minute
Well, while we at it, the Journal now provides the option to show the state or province of the residency for the interpreter. For government organizations and companies providing interpreting services and operating in the cities that border other states or provinces, seeing the geo location of the interpreter makes a lot of sense. So now we have it.
Service tags are making rounds in the platform
September 28, 2021 - Reading time: ~1 minute
Update to the VENDOR CENTER allows language service providers, courts and hospitals to begin tagging of the services, based on individual profile of the vendor. For example, interpreters capable of providing certified services in one or multiple languages, can now have designated tag attached to each language. This opens up a better visual and operational environment for PMs and managerial staff. There are other important improvements that will be affecting ScheduleInterpreter® in general.
ScheduleInterpreter® VDO in any browser
September 27, 2021 - Reading time: ~1 minute
New day and another great news. After working hard on compatibility of multiple browsers, we are happy to report that ScheduleInterpreter® VDO is confirmed to be compatible with Mozilla Firefox, including mobile and all other browsers using Firefox technology.