REPORT CENTER and virtual interpreting

November 5, 2021 - Reading time: ~1 minute

As we complete addition of the virtual interpreting services (VIS) to ScheduleInterpreter®, REPORT CENTRE now allows to filter reports based on modality. Reports are available in the browser as well as MS Excel and CSV file exports.


Remote services

November 3, 2021 - Reading time: ~1 minute

While many facilities prefer to have on-site interpreter, remote interpreting services now have bigger footprint and need to be managed with precision. New option to hide physical location details in the paperwork and On the Spot! allows to better handle modalities and eliminate any possible confusion if the event requires travel or not.  For convenience and compliance purpose city and state are still provided.


Major update for siConnector

October 22, 2021 - Reading time: ~1 minute

Latest update to siConnector brings ability to import data content of the 3rd party providers to populate the schedule and complete billing and compensation transactions. One of the new features is reverse billing.  The option allows to bill 3rd party provider for services provided by the interpreters from your pool.  This opens incredible opportunities for cooperation and expansion of the services.


Vendor compliance reports are now part of DOCUMENT DESIGNER

October 18, 2021 - Reading time: ~1 minute

With compliance requirements constantly changing we now offer full design capabilities for compliance reports.  Find your way to DOCUMENT DESIGNER and create compliance reports your organization needs to effectively manage any number of compliance items.


Some help with reminders

October 14, 2021 - Reading time: ~1 minute

In some circumstances, use of ScheduleInterpreter mobile application On the Spot! is not an option. In those cases more traditional approach of getting a hard copy of a document and uploading it back into the platform is the only option. In cases when other events prevent uploading the documents in a timely manner, ScheduleInterpreter follow up reminder is an excellent choice to keep interpreters aware about assignment they did not submit the documents for. New option allows to streamline reminders using specific schedule, preferred by your organization.


No broadcast gets major update

October 11, 2021 - Reading time: ~1 minute

No broadcast report presents PMs with a list of assignments that did not reach out to any vendors.  There could be multiple reasons why it happened. No notification option was selected or no qualified vendors at the time of the request existed. New options now allow to select some or all events and broadcast them with only 2 clicks of the a mouse.


Little things - big impact

October 5, 2021 - Reading time: ~1 minute

We completed and rolled out the option to apply templates of rates for multiple services or languages to group of accounts at once.  This streamlines building up large scale operations with complex price structures. Update affects ACCOUNT CENTER and is available to all subscribers effective immediately.


State and province tags are in the Journal

October 1, 2021 - Reading time: ~1 minute

Well, while we at it, the Journal now provides the option to show the state or province of the residency for the interpreter. For government organizations and companies providing interpreting services and operating in the cities that border other states or provinces, seeing the geo location of the interpreter makes a lot of sense. So now we have it.