Service tags are making rounds in the platform
September 28, 2021 - Reading time: ~1 minute
Update to the VENDOR CENTER allows language service providers, courts and hospitals to begin tagging of the services, based on individual profile of the vendor. For example, interpreters capable of providing certified services in one or multiple languages, can now have designated tag attached to each language. This opens up a better visual and operational environment for PMs and managerial staff. There are other important improvements that will be affecting ScheduleInterpreter® in general.
ScheduleInterpreter® VDO in any browser
September 27, 2021 - Reading time: ~1 minute
New day and another great news. After working hard on compatibility of multiple browsers, we are happy to report that ScheduleInterpreter® VDO is confirmed to be compatible with Mozilla Firefox, including mobile and all other browsers using Firefox technology.
ScheduleInterpreter® VDO on any device
September 25, 2021 - Reading time: ~1 minute
We knew this day will come and with development spanned across nearly 14 months, we are now releasing the latest version of ScheduleInterpreter® VDO. Mobile devices and remote work were two factors defining the development. With updates, VDO sessions now work on any mobile device and offer HD video and sound.
What is Patio?
September 24, 2021 - Reading time: ~1 minute
With most of our subscribers spending the entire day in front of computer working in ScheduleInterpreter® we are looking to create a little place where everyone can hangout. We call it Patio and more information will be released soon. For now we can just say it will be great to see you all there. This is a little side project our development team has been using for a while and we believe this is ready to be shared. Stay tuned.
Rembrandt is being introduced to compliance center
September 23, 2021 - Reading time: ~1 minute
COMPLIANCE CENTER received its first update using Rembrandt framework. First update takes care of the large datasets. 2,000+ records should be now loading and populating on the screen using dynamic options which improves the speed and responsiveness of the platform.
JustOPI enters pre-production test cycle
September 22, 2021 - Reading time: ~1 minute
JustOPI is an advanced management framework built into ScheduleInterpreter®. JustOPI enables language service providers (LSPs), healthcare organizations, education and state court systems effectively manage large scale volumes of over the phone interpreting (OPI) services. It offers real-time analytics and reporting and, when necessary, provides 100% automated process of billing and compensation for the services.
On the Spot! and virtual interpreting services
September 22, 2021 - Reading time: 25 minutes
With latest updates to the modalities of interpreting, On the Spot! is now up to date with showing those modalities. If you never configured custom layout, head to ACCOUNT CENTER and either use DEFAULT SETTINGS or select a customer account to create new format. Look for Service type option and include it in the layout. As always, you are welcome to change the label to fit your organization's terminology or semantics.
Compliance center update
September 21, 2021 - Reading time: ~1 minute
This update brings often requested configuration of available compliance categories such as vaccination, licensing and others. We worked on adding Ethics tag to the compliance items featuring it. Interpreters now can enter title of the certification independently from the presets and reviewers can see the summary of the certification.