This is a very important update, especially for interpreters using older devices with Android prior to version 10. There are major improvements in stability and image handling. It also addresses the bug discovered on September 27, 2023 which created black rectangles instead of signatures. Import part of this update is reduced size of the image taken as a proof of purchase or receipt. New process improves communication with ScheduleInterpreter® server and ensures quick and accurate upload of the document.
Error showing 404 missing page at the login page after timeout expires is now fixed. Login page will follow its own rules of session management and will not display expiration message. Another important aspect is the ability of a user to retain login screen for as long as required, without the need to enter the platform within defined period of time. The update has been rolled out.
With focus on stability and user experience, development team updated On the Spot! application to version 4.1.4. Major improvements in handling background tasks, image processing for receipts and paperwork. These updates affect only Android platform as it has been more prone to inconsistent performance, due to varieties of phone manufacturers and models. Interpreters should see better performance when using data connection with low quality signal. Read more
This update places incident report into two most used parts of the platform. EVENT CONTROL CENTER and REVIEW CENTER now provide quick and easy access to review, modify, add and validate the incidents to all members of the project management and quality assurance teams. Option is available to all subscribers of ScheduleInterpreter® and can be used immediately.
Latest version of On the Spot! a ScheduleInterpreter® mobile application for Android phones is now out and is available for download in Google Play store. In this version some stability issues were addressed, improved performance for multiple LSPs. Better performance on cellular data and low quality Wi-Fi networks. New application supports Android from version 7 to version 13.
ACCOUNT CENTER received an update to enable cloning of the accounts. This tool is designed to help organizations with clients who bring dynamic and highly complex regional pricing and multiple parties into their scheduling processes. Templates can be designed and fully configured in the ACCOUNT CENTER. When a new customer needs to be added, no matter how complex their structure is, the entire process takes seconds. Option is now available to all subscribers of ScheduleInterpreter®.
Unlocking Efficiency: Introducing ISO 639 version 3 Enhanced Language Reference Codes in ScheduleInterpreter®. We're thrilled to share some exciting news with you – an upgraded version of ScheduleInterpreter® is on the horizon, and it's bringing a game-changing feature that will elevate the way you manage your services. Say hello to our enhanced Language Reference Codes! Read more
The update for ScheduleInterpreter® has been finalized, enabling providers to distinguish between two types of cancellations: Regular cancellations and Cancelled Billable cancellations. From August 21, 2023 onwards, notifications regarding Cancelled Billable cancellations will be dispatched using a fresh template. This template can be configured within the COMMUNICATION CENTER. Furthermore, the new template offers the option to maintain the same layout as the regular cancellation template.