April 9, 2025 - Reading time: 2 minutes

We’re officially retiring the legacy Vendor Search module on the Flow Platform. In its place, we’re introducing a completely reimagined experience: the Vendor Directory - built to give you deeper insight, faster access, and more flexibility when working with your vendor network. The new module is a major leap forward, offering extended functionality, smarter search, and an intuitive, personalized interface. Read more

April 9, 2025 - Reading time: 3 minutes

As part of our ongoing evolution of the Flow Platform, we’re officially retiring the “Waiting for Vendor” and “Find Event” modules.

These legacy tools are being replaced by faster, smarter, and more personalized features that better support the needs of modern workflows. Read more

April 9, 2025 - Reading time: 3 minutes

A major upgrade to customer billing in the Flow Platform - giving your organization more transparency, control, and accuracy when invoicing clients. Many organizations in the healthcare, and legal sectors operate around time-based billing models, where the time of day can impact service rates. Until now, accounting for these variations often required manual tracking, custom logic, or time-consuming billing reviews. With this update, Flow brings time-of-day sensitivity directly into the billing engine, making it easy to define rate periods and apply them automatically to every billable event. This level of precision ensures your clients are billed fairly and accurately - based on agreed-upon rate structures that reflect the true value of services delivered across any time window. Read more

April 8, 2025 - Reading time: 4 minutes

We’re excited to introduce a brand-new feature on the Flow platform: Custom Time Periods for Vendors. This powerful update gives you full control over how you define and manage time blocks for different parts of the day - morning, business, and evening hours - with separate configurations for weekdays and weekends. More importantly, this is our first AI engineered addition to the platform.

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April 7, 2025 - Reading time: 3 minutes

We’re excited to roll out a major upgrade to the calendar filters on the Flow platform—designed to give you more control, clarity, and customization than ever before.

Unified Filters
Filters are now consistent across both Cards View and Table View, so you can switch between them without having to reselect options. Whether you're visual or data-driven, your filters follow you. Read more

April 4, 2025 - Reading time: 2 minutes

We’re excited to announce a key improvement to vendor paperwork handling that addresses an issue some of you have raised. Previously, the directions provided on vendor paperwork occasionally reflected outdated or original locations, even after an event or service location had been updated in the system. Read more

April 2, 2025 - Reading time: 3 minutes

Starting in April 2025, Flow Platform will transition to a per-account deployment and operation model, where each account will operate within its own dedicated virtual server, implemented as a container. The technology and processes developed by our software engineering team will enhance infrastructure compliance, strengthen data security, without cost increment for our subscribers. Read more

September 4, 2024 - Reading time: 2 minutes

We are excited to announce a powerful new feature in the Flow platform—an advanced financial reporting tool designed to give you instant access to month-over-month and year-over-year financial details. This new report is designed to slice data effortlessly across customer accounts, vendors, industries, and languages, providing deep insights into your business performance with just a few clicks. Read more