Customers can be authorized to manage documents after assignment has been scheduled
March 28, 2023 - Reading time: ~1 minute
CONTROL CENTER and SCHEDULE INTERPRETER forms are upgraded and now provide access to document management tools after assignment has been scheduled. Option can be activated in the CONTROL CENTER. After activation is completed, requester will see options to upload, review and delete documents associated with the assignment.
Assignment control center outage on March 26, 2023
March 26, 2023 - Reading time: ~1 minute
Assignment control center was affected by an update that included incorrect version of the software library. The issues was reported and instantly addressed. Full functionality was restored with minimal effect on the users. This minor outage did not affect the functionality of the platform in general.
Invoices can now be populated with unfilled and cancelled assignments
March 24, 2023 - Reading time: ~1 minute
Recent update in the ACCOUNT CENTER and now invoicing module bring an option to populate invoice with interpreting assignments that were not filled, flagged as no vendor or cancelled. In combination of an update in the platform allowing to download invoice as data only file, subscribers and their customers now have instant access to the statistical reporting within the invoice and can see total number of events scheduled for the billable period.
Vendor center update allows quick change of languages for LSPs and agencies
March 22, 2023 - Reading time: ~1 minute
Is your organization using many partners providing services in multiple languages? This update is for your organization. Vendor center now allows instantly change collection of languages for any provider using simple tools. Office of interpreting services in the court or hospital can instantly set the profile of a vendor with unlimited number of languages. Using 3rd party over the phone or video provider is now easier with instant selection of all services.
Vendor route and review center update
March 22, 2023 - Reading time: ~1 minute
This update addresses the processing of the legacy assignments in the REVIEW CENTER that now utilize the VENDOR ROUTE option. VENDOR ROUTE is automatically maps logistics for a specific day and presets vendor and customer expenses related to travel. This is accomplished using ScheduleInterpreter® Maps. REVIEW CENTER now allows to alter legacy assignments' vendor and customer mileage separately.
Find invoice by date now provides option to download as MS Excel file
March 22, 2023 - Reading time: ~1 minute
This update helps customers and staff to retrieve the list of invoices as a single Microsoft Excel file. After selecting the time period, ScheduleInterpreter® show the list of invoices and, when applicable, provides a button to download all invoices as a single Microsoft Excel file. In addition, this update addresses the custom settings for each user, and limits the access to only invoices created for the accounts, the user has the access to.
Control center update for schedule interpreter and paperwork submit
March 21, 2023 - Reading time: ~1 minute
Schedule Interpreter form can now be used without showing the source language. For providers operating within a single country or single source language, form can be configured to display target language only. This simplifies the selection and speeds up scheduling process. In the same update release, new option to lock end time of the assignment has been added. The option eliminates the need for interpreter to enter end time, and should be used when time scheduled is always being used exactly at the estimated length.
Preparations for new server deployment are completed
March 20, 2023 - Reading time: ~1 minute
In preparation for platform migration, ScheduleInterpreter® deployed new main server. For next 18 months this server will continue to work side-by-side with the old one. The migration process will be done gradually, with new features being built around new technology and new server. To simplify certification and compliance, ScheduleInterpreter.com, Inc. will continue to utilize its current cloud service providers.