New cancellation process tracks overlapping assignments for multiple accounts and interpreters
April 3, 2023 - Reading time: ~1 minute
It is very common for multiple assignments completed by the same interpreter to overlap in time. When series of assignments are distributed across multiple accounts and multiple linguists, the process of retaining accurate records becomes very complex. This update improves management of the cancelled events assigned to different linguists. New cancellation process scans the entire schedule and cleans overlapping records if they are present in the platform. All future assignment modifications and QA process will utilize newly created records.
Standby status enters production stage
April 2, 2023 - Reading time: ~1 minute
Standby status has recently been added to the ScheduleInterpreter® platform, and it's an important addition for both interpreters and clients. This new feature is designed to help manage interpreter resources with greater efficiency, and to provide better coverage for assignments that have been cancelled or completed in a shorter time than expected. Read more
Vendor no show rollout is completed
March 31, 2023 - Reading time: ~1 minute
New status of the interpreting assignment is now live. It comes with statistical analysis and can be activated in the CONTROL CENTER. After activation is completed, an extra button for all assignments scheduled in the past is added in the calendar. New status has built-in safety features to recognize restrictions associated with financial transactions, such as customer invoice or vendor bill. After interpreting assignment is flagged as VENDOR NO SHOW, plain language label is attached to the event. It will no longer be accessible in the REVIEW CENTER and reports will feature new status as VENDOR NO SHOW.
Cards view Time Zone label is reduced to TZ
March 30, 2023 - Reading time: ~1 minute
To accommodate increased number of prescheduled remote interpretations across multiple time zones and various platforms, ScheduleInterpreter® calendar will start to use TZ abbreviation instead of the full spelling of Time Zone. As result of this transition, more space will be created to accurately reflect the time zone, modality and the platform of service delivery. This update is immediate and requires no further configuration changes.
New wave of AI creates nearly perfect artwork and will eventually replace graphic designers
March 29, 2023 - Reading time: 5 minutes
As technology continues to advance at a rapid pace, we are seeing more and more instances where artificial intelligence (AI) is being used to improve efficiency and quality in a wide range of industries. One area where AI is particularly promising is in the field of graphic design, where AI-powered tools are beginning to demonstrate the ability to produce high-quality artwork with unprecedented speed and accuracy. In this article, we will explore the potential benefits of using AI drawing skills in graphic design, and argue that 2023 might be a good year to prepare for the switch to AI.
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Modifiers are now part of the REPORT DESIGNER and REPORT CENTER
March 29, 2023 - Reading time: ~1 minute
Modifiers are incredibly powerful feature of ScheduleInterpreter®. They allow easily control price formation for customers and vendors using everyday, plain English descriptions. Each event scheduled in the platform can have unique combination of standard prices that can be altered, while keeping original price structure intact. This update enables the use of the modifiers' descriptions in the REPORT DESIGNER and REPORT CENTER.
Compact layout is added to the Journal
March 29, 2023 - Reading time: ~1 minute
Anyone who is using ScheduleInterpreter® can now customize the layout of the Journal. New option helps to instantly switch from extended to compact and from compact to extended layout. Compact layout removes non-critical content, including icons and vendors photos and reduces the space between posts. In combination with real-time filters and custom ordering, this dramatically improves usability of the ScheduleInterpreter® Journal.
Vendor no show - new assignment status roll out begins
March 28, 2023 - Reading time: ~1 minute
While working with various service providers, it may become essential to document status of the assignments and prevent that status from being changed withing the platform. New option - VENDOR NO SHOW is being prepared and rolled out across ScheduleInterpreter®. This status can be applied manually by the administrative team using the calendar or the REVIEW CENTER. Once applied, the status will automatically block creation of the invoice and compensating vendor for the assignment. This status is optional and can be activated in the CONTROL CENTER.