Recent update of On the Spot! provides interpreters with additional details about the assignment. Each account can be customized with the list of preferred fields and specific labels describing each detail. The list includes such vital information as requester name, department, name of the provider and much more. Update affects both, Android and Apple platforms and requires no application update.
Effective June 12, 2022 all vendors' profiles must be activated in order to receive any notifications from ScheduleInterpreter® about upcoming or current assignments.
After making update to the account center, it was just the matter of time for this feature to come to the vendor center. ScheduleInterpreter® allows you to recalculate assignments that were completed and are either Ready for review or Ready for invoice. You can perform the update for a single vendor, all employees (W-2), all contractors (1099-MISC) or any combination. The process is fast and precise, and gives you instant results and peace of mind. Similar to account center, all updates take place in the background and allow member of the administrative team to carry on with other tasks.
This week we traced and made some updates
After recent rebranding of interpreting ISO reporting into incident reporting and updates that included retention of the linguist name, ScheduleInterpreter® now offers in-browser and downloadable incident reports. Updated reports provide in-depth analysis including closeout reasons, tracking and resolution details, and names of all parties. This also connects to assignment control center, providing project managers access to vendor's historical data.
Journal 3.0 is finishing beta testing with another enhancement. All financial transaction can now be seen in the Journal, including effective dates and name of the person completing the transaction. All authorized users gain access to enhanced timeline featuring customer invoice and payment, and vendor payment transactions. Journal also reports the date when invoice was delivered to the customer and when customer acknowledged delivery of the invoice.
Incident reporting for interpreting assignments received major upgrade. Starting June 7, 2022 management team can add any entries and link them to the vendors who may have been removed from the assignment. In addition, entry made for a vendor who was removed from the assignment later will also be stored and reported unchanged. All subscribers have access to the feature effective immediately.
Minor update improves selection process of the requester by providing instant access to first and last names and now to e-mail. Option can be configured using personal settings and will follow preferences any device under the same user profile. The option works when lists of users are separated from the customer accounts. E-mails are listed under scheduling, service and bill to accounts.