Communication center gender and platform keywords

June 16, 2022 - Reading time: ~1 minute

Update brings two gender descriptive keywords apptVendorGenderRequest and apptConsumerGender to provide all particpating parties with options to be aware of gender specific interpreting assignments. Platform keywords, previously available in notifications after interpreter is assigned, now can be used in early communication with the client. All keywords are available in the help tray on the right side of the communication center.


Forensic reporting is available in Journal 3.0

June 15, 2022 - Reading time: ~1 minute

After completing migration of ScheduleInterpreter to capture forensic data, forensic reporting on changes completed in the review center is now available in the Journal 3.0.  This update enables quick and simple review of all changes applied to the completed assignments after they were sent for quality assurance review. Report contains the name of the member of the administrative team of an interpreter, time stamp and the type of changes applied. Both, older and newer values are displayed to simplify revision process. This update is available immediately.


Forensic logging for completed interpreting assignments

June 14, 2022 - Reading time: ~1 minute

ScheduleInterpreter® completed migration to a new standard and will capture forensic level of details for all completed interpreting assignments. This includes change of the underlying data for the assignment with full logging capabilities. The results of the logging are formatted and can be accessed via Journal by the members of the administrative team. With forensic logging it is easier to review the workflows, identify inconsistencies and address possible errors in the processes.


Payment center - quickly review vendor financials

June 14, 2022 - Reading time: ~1 minute

It is critical to know absolutely everything about assignments already completed while the vendors have not been compensated yet.  New export from the payment center enables to gather this data and download it as a Microsoft Excel file. This update further enhances the tools available to accounting professional while working in ScheduleInterpreter®.


On the Spot! update brings more custom fields to the app

June 13, 2022 - Reading time: ~1 minute

Recent update of On the Spot! provides interpreters with additional details about the assignment. Each account can be customized with the list of preferred fields and specific labels describing each detail.  The list includes such vital information as requester name, department, name of the provider and much more. Update affects both, Android and Apple platforms and requires no application update.


Important communication center update

June 12, 2022 - Reading time: ~1 minute

Effective June 12, 2022 all vendors' profiles must be activated in order to receive any notifications from ScheduleInterpreter® about upcoming or current assignments.


Recalculate payable information for completed assignments

June 11, 2022 - Reading time: ~1 minute

After making update to the account center, it was just the matter of time for this feature to come to the vendor center. ScheduleInterpreter® allows you to recalculate assignments that were completed and are either Ready for review or Ready for invoice. You can perform the update for a single vendor, all employees (W-2), all contractors (1099-MISC) or any combination. The process is fast and precise, and gives you instant results and peace of mind. Similar to account center, all updates take place in the background and allow member of the administrative team to carry on with other tasks.


June 6 - June 10 '22 bug hunt

June 10, 2022 - Reading time: ~1 minute

This week we traced and made some updates

  • Manual coordinates - they now become final in the platform and mapping module will not override them in the future
  • Vendor invoices - platform will validate if the last payment has been voided and use numbers resulting from data submitted by the interpreter