From Manual to Automated: Centralizing Your VRI/OPI Billing and Vendor Payments
August 27, 2025 - Reading time: 150 minutes
For language service providers (LSPs), the world of remote interpretation, specifically VRI (Video Remote Interpreting) and OPI (Over-the-Phone Interpreting), is a powerful growth engine. But as you expand your remote services by reselling from various larger providers, you quickly run into a major challenge, the administrative chaos of billing and payroll. Read more
Flow Platform's Report Center: A Complete Guide to Smarter Data and In-Depth Help
August 26, 2025 - Reading time: 4 minutes
You know that feeling when you're looking at a mountain of data and trying to make sense of it all? The Flow Platform's Report Center is designed to turn that mountain into a manageable hill. It’s a powerful tool that helps you get the exact insights you need, whether you’re a business owner, a manager, or a team member. And to make your journey smooth and successful, we've created a comprehensive help documentation that serves as the perfect companion, explaining everything you need to know. Read more
My settings module is moving to Flow Platform
August 23, 2025 - Reading time: 3 minutes
Get ready for a serious upgrade! The next version of the Flow Platform is just around the corner, bringing with it a completely redesigned and more powerful My settings module. We've listened to your feedback and are excited to roll out a suite of new features that put more control and customization directly in your hands.
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Change of corporate font
August 20, 2025 - Reading time: 7 minutes
In 2011, the Flow Platform, then ScheduleInterpreter, was formed. As a commercial enterprise, we invested extra time to review and test dozens of fonts to ensure they were aesthetically pleasing and easy to read. Our choice at the time was a Sans type style, and several candidates made it to the final list. In the end, we selected WeblySleek UI, an open-source font that was very clean, offered great readability, and provided the level of familiarity our customers expected. Fast forward to 2025 and a lot of things have changed.
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Unlock the Power of Your Data: Introducing Visualizations in Flow Platform's Report Center
August 18, 2025 - Reading time: 4 minutes
We are welcoming a significant upgrade to the Flow Platform's Report Center, with focus on bringing your data to life with a range of powerful visualization options! Say goodbye to endless spreadsheets and hello to clear, insightful visuals that empower you to understand your business like never before.
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Introducing Service Tags: Find the Right Linguist, Instantly
August 16, 2025 - Reading time: 2 minutes
Tags have always been a core part of the Flow Platform, simplifying the complex management of vendors, events, and customer accounts. We’re excited to announce an update that brings this power to vendor services, making it easier than ever to connect with the right linguist for the job.
With this update, we’re launching Service Tags - a new feature designed to streamline the process of finding specialized professionals, like those needed by courts and legal service providers. Read more
Interpreters for workers' compensation claims get early disclosure for accurate fulfillment
July 1, 2025 - Reading time: 6 minutes
In the complex and crucial world of Workers' Compensation, accurate and timely communication is not just beneficial - it's paramount. Especially for non-English speaking claimants, qualified interpretation is a cornerstone of justice, effective recovery, and seamless claim resolution.
Today, we announce a significant enhancement to our flagship On the Spot! mobile application that further elevates this commitment: Early Appointment Detail Disclosure for Interpreters. Read more
Network outage on June 23, 2025
June 24, 2025 - Reading time: 2 minutes
We're writing to share details about a recent network outage that our users may have experienced, particularly those on the Eastern time zone. We understand how disruptive service interruptions can be, and we sincerely apologize for any inconvenience this may have caused. Read more