June 12, 2025 - Reading time: 4 minutes

To Language Access Specialists: In your vital role within healthcare, schools, and medical insurance, imprecise communication isn't just inefficient—it's a critical risk. Generic AI translation often introduces inconsistencies, hallucinations, and struggles with your specific terminology. This compromises patient safety, student equity, and policy clarity. Read more

June 4, 2025 - Reading time: 5 minutes

A significant upgrade to the Flow Platform that will improve how you manage vendor travel: Flow Platform Travel Settings 2.0! This update is designed to tackle the complexities of billing and compensation head-on, especially for businesses leveraging our powerful Flow Vendor Route feature. For years, the Flow Platform has empowered you to streamline operations and optimize vendor interactions. Our Flow Vendor Route allows the platform to intelligently calculate travel time and mileage, taking the guesswork out of logistics. Read more

May 21, 2025 - Reading time: 4 minutes

Powerful update to the Flow Report Center is now available: enhanced incident statistics designed to give operational teams deeper insight and greater control over incident analysis. With this latest update, the Incident Reports now include comprehensive metrics to help you understand not just how many incidents are happening—but when, where, and with whom. Read more

May 17, 2025 - Reading time: 3 minutes

An important update to the self-assign feature in the On the Spot! application is now available. The process has been redesigned to make it more efficient, intuitive, and accessible for all users.

The self-assign process has been refined to give professionals more control and clarity when selecting events to join. Whether you're an independent interpreter or working within an organization, it's now easier to take ownership of assignments directly through the app. Read more

May 15, 2025 - Reading time: 4 minutes

In a major stride toward simplifying quality assurance (QA) workflows, Flow Platform's Review Center now offers instant, integrated help and documentation. This enhancement is more than a convenience - it’s a game-changer for QA professionals who need to make fast, informed decisions while reviewing and validating language or project deliverables.

Why integrated documentation matters Read more

May 8, 2025 - Reading time: 2 minutes

Very happy to share some recent improvements to the compliance center we've made to the Flow platform aimed at making your day-to-day work more intuitive, clear, and responsive.

Our latest user interface update focuses on refining how actions are communicated throughout the platform. You’ll notice clearer language across common tasks - whether you’re approving a document, managing records, or reviewing compliance entries. These subtle but important changes help ensure that actions are easy to understand at a glance, reducing uncertainty and improving confidence in everyday workflows. Read more

May 7, 2025 - Reading time: ~1 minute

At Flow, we’re focused on helping businesses manage events, resources, and financials with clarity and confidence. Our platform brings everything together - from scheduling and coordination to billing - so that companies and organizations can run smoothly without getting bogged down in spreadsheets or disconnected tools. Read more

May 5, 2025 - Reading time: ~1 minute

The latest update to the financial module addresses an issue where, under certain conditions, vendor travel time was incorrectly calculated using a travel time increment. The error caused the system to round down the time instead of incrementing it. We recommend reviewing your settings and removing the 1-minute increment if vendors are to be compensated for the exact travel time.