Self-Assign Just Got Smarter: Updates to On the Spot! for Mobile and Web Users

May 17, 2025 - Reading time: 3 minutes

An important update to the self-assign feature in the On the Spot! application is now available. The process has been redesigned to make it more efficient, intuitive, and accessible for all users.

The self-assign process has been refined to give professionals more control and clarity when selecting events to join. Whether you're an independent interpreter or working within an organization, it's now easier to take ownership of assignments directly through the app. Read more


Instant Help is Here: Flow Platform’s Review Center Now Features Integrated Documentation

May 15, 2025 - Reading time: 4 minutes

In a major stride toward simplifying quality assurance (QA) workflows, Flow Platform's Review Center now offers instant, integrated help and documentation. This enhancement is more than a convenience - it’s a game-changer for QA professionals who need to make fast, informed decisions while reviewing and validating language or project deliverables.

Why integrated documentation matters Read more


Refining the Experience: UI Updates and Vendor Notification Improvements in Flow

May 8, 2025 - Reading time: 2 minutes

Very happy to share some recent improvements to the compliance center we've made to the Flow platform aimed at making your day-to-day work more intuitive, clear, and responsive.

Our latest user interface update focuses on refining how actions are communicated throughout the platform. You’ll notice clearer language across common tasks - whether you’re approving a document, managing records, or reviewing compliance entries. These subtle but important changes help ensure that actions are easy to understand at a glance, reducing uncertainty and improving confidence in everyday workflows. Read more


Event Journal update improves corresponding customer invoice reporting

May 7, 2025 - Reading time: ~1 minute

At Flow, we’re focused on helping businesses manage events, resources, and financials with clarity and confidence. Our platform brings everything together - from scheduling and coordination to billing - so that companies and organizations can run smoothly without getting bogged down in spreadsheets or disconnected tools. Read more


Fix Released for Vendor Travel Time Rounding Issue in Financial Module

May 5, 2025 - Reading time: ~1 minute

The latest update to the financial module addresses an issue where, under certain conditions, vendor travel time was incorrectly calculated using a travel time increment. The error caused the system to round down the time instead of incrementing it. We recommend reviewing your settings and removing the 1-minute increment if vendors are to be compensated for the exact travel time.


Centralized Configuration in Review Center: A Streamlined Approach for QA Teams

May 1, 2025 - Reading time: 2 minutes

Very important enhancement to the Review Center is here: configuration settings for vendors and customer accounts are now centralized and applied based on account-level preferences, rather than being tied to individual events. This change is designed to simplify the review process, reduce manual steps, and help QA personnel work more efficiently. Read more


Event status code now fully implemented for future events

April 30, 2025 - Reading time: 2 minutes

Major enhancement to the Flow Platform: event status codes are now fully implemented and standardized across all systems. Each event on the platform now has a well-defined status - selected from a structured set of nearly 100 unique codes. This new level of granularity brings powerful improvements across the board, from operational clarity to API consistency. Read more


Flow Platform TeraScale Enters Pre-Production Testing

April 24, 2025 - Reading time: 19 minutes

Flow Platform TeraScale is now entering pre-production testing - a significant step in the platform’s evolution. As the demands of our customers have grown, so has the need for a solution that looks beyond rapid development and short-term fixes. TeraScale was born out of that need: a shift toward long-term planning, deeper technical research, and the ability to scale with the complexity of modern language services. Read more