September 5, 2021 - Reading time: ~1 minute

unlimited number of items

As ScheduleInterpreter® continues to enhance its portfolio of enterprise tools, integration with Intuit QuickBooks Online was boosted with new updates allowing to synchronize customer invoices and vendor bills containing tens of thousands of items.

This update is especially important for all our subscribers who shift their management of remote services to ScheduleInterpreter®. Both, bills and invoices following best practices for integration of interpreting and offer categorization and classification of all transactions.

September 4, 2021 - Reading time: ~1 minute

Sometimes the messenger leaves you no options.

Credits go to Comedy Central and Arturo Castro.

September 1, 2021 - Reading time: ~1 minute

virtual interpreting services (VIS) is rolled out

One of the highly anticipated infrastructure updates to ScheduleInterpreter® is now completed and available to all subscribers of the platform.

With various services requiring the presence of the interpreter moving rapidly to online or virtual delivery method, the need to manage scheduling and financial records is new reality for language service providers.

Using VIS as a modality enables simplified scheduling and allows utilization of nearly 60 various platforms.  Interpreters can be compensated and customer accounts billed for the services differently than traditional on-site, phone or video services.  Automated tools ensure VIS, as a modality, is activated when virtual platforms are being used to deliver the services.

August 24, 2021 - Reading time: ~1 minute

An update posted to COMMUNICATION CENTER helps to define how much back in time the assignments, interpreter did not send the paperwork for, will be scoped.  With new options vendors are not going to be reminded if assignments were submitted and now outside of the allowable period for submission.

Intervals are predefined as 1 through 6 days, 1 through 3 weeks, 1, 2, 3, 6 months and 1 year.

August 23, 2021 - Reading time: 2 minutes

ScheduleInterpreter.com, Inc. will enter translation management systems market by adding Pronto TMS to its portfolio of enterprise tools.

Pronto TMS is a cloud-based platform available through subscription program as part of ScheduleInterpreter® and as stand-alone service. Pronto TMS will be released before the end of 2021 with early access for qualified subscribers of ScheduleInterpreter®.

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August 21, 2021 - Reading time: ~1 minute

block services add more flexibility

Block services are provided under special contractual conditions and can be both, billed and compensated using rates other than regular.

Assignments can now be flagged as block services. Customer accounts and vendor profiles can be configured to include block services rates. Option to allow the use of interpreters who provide services using regular rates only, should improve the fulfillment metrics.

August 12, 2021 - Reading time: ~1 minute

ScheduleInterpreter.com, Inc. acquired courtinterpreter.directory domain to assist its subscribers on the state or federal level to manage all court approved and court certified interpreters and easily distribute their contact information through various channels.

State of Maryland will be the first court system to feature all of its interpreters through the courtinterpreter.directory portal. ScheduleInterpreter.com, Inc. plans to develop the portal to become the center point for court interpreters in the US.

July 28, 2021 - Reading time: 4 minutes

Access to Justice, Maryland Administrative Office of the Courts (AOC) receives National Association for Court Management (NACM) Award for Enhancing Justice. The MD AOC receives the award as a recognition of TRANSITIONING A STATEWIDE COURT SYSTEM TO USE INTEGRATED INTERPRETER MANAGEMENT SOFTWARE.

Congratulations to Pamela Ortiz, Esq., Director Access to Justice and Ksenia Boitsova, Court Interpreter Program Administrator and the entire team of AOC who work hard and continue to ensure equal access to justice for deaf and hard of hearing, and non-English speaking population of the state of Maryland.

In 2018 ScheduleInterpreter.com, Inc. and Maryland AOC embarked on a long term journey to transition the state of Maryland judicial system to the most secure and technologically advanced interpreters and interpreting management platform. ScheduleInterpreter.com, Inc. committed nearly 2 years of the development resources, to improve and automate the processes the state AOC had previously established. With a long checklist of tasks, ScheduleInterpreter.com, Inc. used its expertise in building customer-focused solutions and transformed ScheduleInterpreter® to enable the state of Maryland manage large scale interpretation services using unified solution with minimal resources.

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