Incident report is now available in the event control center and review center
September 24, 2023 - Reading time: ~1 minute
This update places incident report into two most used parts of the platform. EVENT CONTROL CENTER and REVIEW CENTER now provide quick and easy access to review, modify, add and validate the incidents to all members of the project management and quality assurance teams. Option is available to all subscribers of ScheduleInterpreter® and can be used immediately.
ScheduleInterpreter On the Spot! Bach edition version 4.1 is out for Android 13
September 13, 2023 - Reading time: ~1 minute
Latest version of On the Spot! a ScheduleInterpreter® mobile application for Android phones is now out and is available for download in Google Play store. In this version some stability issues were addressed, improved performance for multiple LSPs. Better performance on cellular data and low quality Wi-Fi networks. New application supports Android from version 7 to version 13.
Accounts clone option is now available
August 29, 2023 - Reading time: ~1 minute
ACCOUNT CENTER received an update to enable cloning of the accounts. This tool is designed to help organizations with clients who bring dynamic and highly complex regional pricing and multiple parties into their scheduling processes. Templates can be designed and fully configured in the ACCOUNT CENTER. When a new customer needs to be added, no matter how complex their structure is, the entire process takes seconds. Option is now available to all subscribers of ScheduleInterpreter®.
New ISO 639 version 3 is coming
August 16, 2023 - Reading time: 2 minutes
Unlocking Efficiency: Introducing ISO 639 version 3 Enhanced Language Reference Codes in ScheduleInterpreter®. We're thrilled to share some exciting news with you – an upgraded version of ScheduleInterpreter® is on the horizon, and it's bringing a game-changing feature that will elevate the way you manage your services. Say hello to our enhanced Language Reference Codes! Read more
Cancel billable notification template goes live on August 21, 2023
August 14, 2023 - Reading time: ~1 minute
The update for ScheduleInterpreter® has been finalized, enabling providers to distinguish between two types of cancellations: Regular cancellations and Cancelled Billable cancellations. From August 21, 2023 onwards, notifications regarding Cancelled Billable cancellations will be dispatched using a fresh template. This template can be configured within the COMMUNICATION CENTER. Furthermore, the new template offers the option to maintain the same layout as the regular cancellation template.
More policies are becoming mandatory
July 18, 2023 - Reading time: ~1 minute
ScheduleInterpreter® migration to multi-branch settings is completed, making configuration of the staff and vendors' profiles more flexible. Starting July 18, 2023 all new policies are active. If the calendars are not showing the expected content, make adjustments in the users' profiles to include all branches. ScheduleInterpreter® removed mandatory 20 mins session expiration settings and option to activate or deactivate. The inactivity of the user and session expiration can be configured using CONTROL CENTER > MISC settings.
Report Center 2.0 is arriving on June 21, 2023
June 20, 2023 - Reading time: 2 minutes
REPORT CENTER is one of the most used feature of ScheduleInterpreter®. In 2022 decision was made to start the work on combining REPORT DESIGNER and REPORT CENTER into a single module, offering subscribers of ScheduleInterpreter® the most flexible solution on market. This week we completed the early tests and on June 21, 2023 the new REPORT CENTER 2.0 will be released to all subscribers of our platform. Below is the list of some of the features:
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Compensation rates for remote services can be replaced with any other modality
June 16, 2023 - Reading time: ~1 minute
This update enables configuration of the interpreters' profiles to utilize rates of any modality. Now remote services, such as video (VRI) or over the phone (OPI) interpreting can utilize compensation structure from other modalities. Organizations promoting remote working environment will be able to create simpler compensation structures and spend less time on management.