404 error at login

September 26, 2023 - Reading time: ~1 minute

Error showing 404 missing page at the login page after timeout expires is now fixed. Login page will follow its own rules of session management and will not display expiration message. Another important aspect is the ability of a user to retain login screen for as long as required, without the need to enter the platform within defined period of time. The update has been rolled out.

First stage of On the Spot! updates is done - current version is now 4.1.4

September 25, 2023 - Reading time: 2 minutes

With focus on stability and user experience, development team updated On the Spot! application to version 4.1.4. Major improvements in handling background tasks, image processing for receipts and paperwork. These updates affect only Android platform as it has been more prone to inconsistent performance, due to varieties of phone manufacturers and models. Interpreters should see better performance when using data connection with low quality signal. Read more

Incident report is now available in the event control center and review center

September 24, 2023 - Reading time: ~1 minute

This update places incident report into two most used parts of the platform. EVENT CONTROL CENTER and REVIEW CENTER now provide quick and easy access to review, modify, add and validate the incidents to all members of the project management and quality assurance teams. Option is available to all subscribers of ScheduleInterpreter® and can be used immediately.

ScheduleInterpreter On the Spot! Bach edition version 4.1 is out for Android 13

September 13, 2023 - Reading time: ~1 minute

Latest version of On the Spot! a ScheduleInterpreter® mobile application for Android phones is now out and is available for download in Google Play store. In this version some stability issues were addressed, improved performance for multiple LSPs. Better performance on cellular data and low quality Wi-Fi networks. New application supports Android from version 7 to version 13.

Accounts clone option is now available

August 29, 2023 - Reading time: ~1 minute

ACCOUNT CENTER received an update to enable cloning of the accounts. This tool is designed to help organizations with clients who bring dynamic and highly complex regional pricing and multiple parties into their scheduling processes. Templates can be designed and fully configured in the ACCOUNT CENTER. When a new customer needs to be added, no matter how complex their structure is, the entire process takes seconds. Option is now available to all subscribers of ScheduleInterpreter®.

New ISO 639 version 3 is coming

August 16, 2023 - Reading time: 2 minutes

Unlocking Efficiency: Introducing ISO 639 version 3 Enhanced Language Reference Codes in ScheduleInterpreter®. We're thrilled to share some exciting news with you – an upgraded version of ScheduleInterpreter® is on the horizon, and it's bringing a game-changing feature that will elevate the way you manage your services. Say hello to our enhanced Language Reference Codes! Read more

Cancel billable notification template goes live on August 21, 2023

August 14, 2023 - Reading time: ~1 minute

The update for ScheduleInterpreter® has been finalized, enabling providers to distinguish between two types of cancellations: Regular cancellations and Cancelled Billable cancellations. From August 21, 2023 onwards, notifications regarding Cancelled Billable cancellations will be dispatched using a fresh template. This template can be configured within the COMMUNICATION CENTER. Furthermore, the new template offers the option to maintain the same layout as the regular cancellation template.

More policies are becoming mandatory

July 18, 2023 - Reading time: ~1 minute

ScheduleInterpreter® migration to multi-branch settings is completed, making configuration of the staff and vendors' profiles more flexible. Starting July 18, 2023 all new policies are active. If the calendars are not showing the expected content, make adjustments in the users' profiles to include all branches. ScheduleInterpreter® removed mandatory 20 mins session expiration settings and option to activate or deactivate. The inactivity of the user and session expiration can be configured using CONTROL CENTER > MISC settings.