June 16, 2023 - Reading time: ~1 minute

This update enables configuration of the interpreters' profiles to utilize rates of any modality. Now remote services, such as video (VRI) or over the phone (OPI) interpreting can utilize compensation structure from other modalities. Organizations promoting remote working environment will be able to create simpler compensation structures and spend less time on management.

June 15, 2023 - Reading time: ~1 minute

Waiting for vendor option has been updated, to offer fully customized timeline. This removes previously restricted to 1 year only lookup for interpreting assignments that still listed as incomplete due to interpreter not submitting hours of services and expenses. This update is now live for all subscribers of ScheduleInterpreter® platform.

June 14, 2023 - Reading time: ~1 minute

Team Notes is an extension of the calendar, combining the simplicity of the note taking application and the power of the calendar module in ScheduleInterpreter®. In its core, Team Notes enable all members of the team to create and modify notes specific to a particular day. Notes are added and automatically follow the user through the calendar. Each date can have multiple notes. Content is can include any text entries. For example, specific date may contain details about particular event, notes associated with a linguist or staff member. In addition, Team Notes maintain the status and can be shown or hidden, based on personal preferences of the user. To access team notes, look for an arrow pointing left under the logo of your organization.

June 13, 2023 - Reading time: ~1 minute

New option to capture interpreter being en route is now available in On the Spot! application. If location sharing is activated, ScheduleInterpreter® can automatically capture starting location to calculate accurate mileage and travel time. An update to user interface in the platform, coming later in June 2023, will provide visual indication when interpreter selects Driving to assignment option. This is a continuing commitment of ScheduleInterpreter.com, Inc. to improve logistics and reporting.

June 7, 2023 - Reading time: ~1 minute

Intuit QuickBooks Online is not well positioned for complex account structures. To avoid such restrictions, ScheduleInterpreter developers built a manual override, enabling any organization using Intuit's product, connect any customer account in QuickBooks Online to any customer account in ScheduleInterpreter. This new feature helps to solve CustomerRef is required error, one of the most common errors when synchronizing data between two platforms. Option is available to all subscribers under ACCOUNT CENTER.

May 15, 2023 - Reading time: ~1 minute

An update to all sections of the calendar mini-dashboard is completed. Blazingly fast, responsive and with quick search options, new layout makes working with the reports more efficient. Content sensitive right click menu helps to further streamline the user experience and remove clutter from the screen. Multiple selects combined with filtering improve management of large scale interpreting assignments.

May 3, 2023 - Reading time: ~1 minute

ScheduleInterpreter® platform is starting to receive the updates from the Flow, as a part of the multi-year upgrade plan. Flow includes both, new backend code and components and updated interface. To test this in the working environment, Broadcast queue report has been updated. The report is being used by the LSPs to manage communication and notifications. This is a simple report offering list of assignments that are pending review process before being delivered to the qualified linguists. The new interface include several major improvements:

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April 26, 2023 - Reading time: ~1 minute

As industry evolves and changes, so does ScheduleInterpreter® platform. New round of updates for cancellation policies brings new options to incorporate multiple flat fees into the cancellation policies. This helps organizations and language service providers (LSPs) to better manage requirements of their customers and enable set of conditions for interpreters to be compensated when assignment is cancelled too close to the scheduled date and time. Option is available immediately to all subscribers and can be accessed in using ACCOUNT CENTER.