New ISO 639 version 3 is coming
August 16, 2023 - Reading time: 2 minutes
Unlocking Efficiency: Introducing ISO 639 version 3 Enhanced Language Reference Codes in ScheduleInterpreter®. We're thrilled to share some exciting news with you – an upgraded version of ScheduleInterpreter® is on the horizon, and it's bringing a game-changing feature that will elevate the way you manage your services. Say hello to our enhanced Language Reference Codes! Read more
Cancel billable notification template goes live on August 21, 2023
August 14, 2023 - Reading time: ~1 minute
The update for ScheduleInterpreter® has been finalized, enabling providers to distinguish between two types of cancellations: Regular cancellations and Cancelled Billable cancellations. From August 21, 2023 onwards, notifications regarding Cancelled Billable cancellations will be dispatched using a fresh template. This template can be configured within the COMMUNICATION CENTER. Furthermore, the new template offers the option to maintain the same layout as the regular cancellation template.
More policies are becoming mandatory
July 18, 2023 - Reading time: ~1 minute
ScheduleInterpreter® migration to multi-branch settings is completed, making configuration of the staff and vendors' profiles more flexible. Starting July 18, 2023 all new policies are active. If the calendars are not showing the expected content, make adjustments in the users' profiles to include all branches. ScheduleInterpreter® removed mandatory 20 mins session expiration settings and option to activate or deactivate. The inactivity of the user and session expiration can be configured using CONTROL CENTER > MISC settings.
Report Center 2.0 is arriving on June 21, 2023
June 20, 2023 - Reading time: 2 minutes
REPORT CENTER is one of the most used feature of ScheduleInterpreter®. In 2022 decision was made to start the work on combining REPORT DESIGNER and REPORT CENTER into a single module, offering subscribers of ScheduleInterpreter® the most flexible solution on market. This week we completed the early tests and on June 21, 2023 the new REPORT CENTER 2.0 will be released to all subscribers of our platform. Below is the list of some of the features:
Read more
Compensation rates for remote services can be replaced with any other modality
June 16, 2023 - Reading time: ~1 minute
This update enables configuration of the interpreters' profiles to utilize rates of any modality. Now remote services, such as video (VRI) or over the phone (OPI) interpreting can utilize compensation structure from other modalities. Organizations promoting remote working environment will be able to create simpler compensation structures and spend less time on management.
Waiting for interpreter now offers deeper lookup, extending timeline beyond 1 year
June 15, 2023 - Reading time: ~1 minute
Waiting for vendor option has been updated, to offer fully customized timeline. This removes previously restricted to 1 year only lookup for interpreting assignments that still listed as incomplete due to interpreter not submitting hours of services and expenses. This update is now live for all subscribers of ScheduleInterpreter® platform.
Team Notes are now available for all subscribers
June 14, 2023 - Reading time: ~1 minute
Team Notes is an extension of the calendar, combining the simplicity of the note taking application and the power of the calendar module in ScheduleInterpreter®. In its core, Team Notes enable all members of the team to create and modify notes specific to a particular day. Notes are added and automatically follow the user through the calendar. Each date can have multiple notes. Content is can include any text entries. For example, specific date may contain details about particular event, notes associated with a linguist or staff member. In addition, Team Notes maintain the status and can be shown or hidden, based on personal preferences of the user. To access team notes, look for an arrow pointing left under the logo of your organization.
Driving to interpreting assignment can be added to the list of tasks in On the Spot!
June 13, 2023 - Reading time: ~1 minute
New option to capture interpreter being en route is now available in On the Spot! application. If location sharing is activated, ScheduleInterpreter® can automatically capture starting location to calculate accurate mileage and travel time. An update to user interface in the platform, coming later in June 2023, will provide visual indication when interpreter selects Driving to assignment option. This is a continuing commitment of ScheduleInterpreter.com, Inc. to improve logistics and reporting.